Job Description
About Allianz Australia
We're proud to be one of the world's leading insurance and asset management brands. Our diverse workforce is united by a shared commitment to customer satisfaction.
About the Role
As a Claims Service Consultant in our Sydney office, you'll be responsible for managing a national portfolio of motor claims. Your primary focus will be on providing excellent customer service to our clients, while maintaining positive working relationships with external and internal stakeholders.
Key Responsibilities
Manage a national portfolio of motor claims, ensuring timely and effective resolution.
Provide exceptional customer service, responding to inquiries and resolving issues in a professional manner.
Maintain strong relationships with external and internal stakeholders, including customers, suppliers, and colleagues.
Requirements
A high level of customer service experience, ideally within a claims environment.
Insurance knowledge or background is highly desirable.
Ability to multi-task and work in a fast-paced environment.
Excellent communication skills (written and verbal).
Confidence to learn, access, and use different systems and software.
Strong attention to detail.
A team player attitude, with a focus on supporting and respecting others.
What's On Offer
You'll be part of a dynamic team that values diversity, inclusion, and employee well-being. Our benefits package includes:
Access to over 10,000 on-demand learning resources and programs.
Insurance products, deals, and discounts across various retail, tech, and travel brands.
Initiatives to support your financial wellness, such as superannuation matching, salary sacrificing, novated leasing, and referral bonus schemes.
The opportunity to participate in our Employee Share Purchase Program.
We're proud to be one of the world's leading insurance and asset management brands. Our diverse workforce is united by a shared commitment to customer satisfaction.
About the Role
As a Claims Service Consultant in our Sydney office, you'll be responsible for managing a national portfolio of motor claims. Your primary focus will be on providing excellent customer service to our clients, while maintaining positive working relationships with external and internal stakeholders.
Key Responsibilities
Manage a national portfolio of motor claims, ensuring timely and effective resolution.
Provide exceptional customer service, responding to inquiries and resolving issues in a professional manner.
Maintain strong relationships with external and internal stakeholders, including customers, suppliers, and colleagues.
Requirements
A high level of customer service experience, ideally within a claims environment.
Insurance knowledge or background is highly desirable.
Ability to multi-task and work in a fast-paced environment.
Excellent communication skills (written and verbal).
Confidence to learn, access, and use different systems and software.
Strong attention to detail.
A team player attitude, with a focus on supporting and respecting others.
What's On Offer
You'll be part of a dynamic team that values diversity, inclusion, and employee well-being. Our benefits package includes:
Access to over 10,000 on-demand learning resources and programs.
Insurance products, deals, and discounts across various retail, tech, and travel brands.
Initiatives to support your financial wellness, such as superannuation matching, salary sacrificing, novated leasing, and referral bonus schemes.
The opportunity to participate in our Employee Share Purchase Program.
💡 Quick Summary
Seeking a career-building opportunity? The Sydney Hybrid Working Claims Professional position is now open for candidates interested in the Labour/Helper Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Labour/Helper Jobs is a plus.