System Admin (eDV Clearance)

Scarlet


Customer Outcomes Specialist
Scarlet • London, United Kingdom • via VentureLoop
2 days ago
Full–time
No Degree Mentioned
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Job description
Our mission is to hasten the transition to universally accessible healthcare. We deliver on this mission by enabling innovators to bring cutting-edge software and AI to the healthcare market safely and quickly. We're regulated by the UK Government and European Commission to do so.

Our certification process is optimised for software and AI, facilitating a more efficient time to market, and the frequent releases needed to build great software. This ensures patients safely get the most up-to-date versions of life-changing technology.

Come help us bring the next generation of healthcare to the people who need it.

Who you are:
• You’ve owned complex customer relationships in B2B environments for 3+ years, preferably within the health tech industry and/or a regulated industry.
• You operate with a bias for action. Customers turn to you in critical moments, and internal teams count on your signal to make smart bets.
• You have strong project management skills. You connect dots, see risks early and keep multiple workstreams on track without breaking a sweat.
• You have an insatiable curiosity and thrive in a fast-paced and innovative environment, eager to think creatively and iterate quickly.
• Your verbal and written communication skills are exemplary, aligned with MECE principles and adapted to an asynchronous work environment.

What the job involves:
• Build long-term, trust-based relationships with forward-thinking companies in health tech
• Act as the central point of accountability for customers, ensuring the right outcomes, at the right time, with clear communication throughout.
• Listen closely, capture what matters, and surface it, so internal teams stay aligned with what customers value (and what they don’t) throughout the journey.
• Spot friction early and eliminate it - whether it is process confusion, scope drift, or quiet frustrations.
• Own every key moment - from onboarding to expansion - keeping customers focused and confident, even when the path is complex.

The Interview Process
• Intro call with Aarzoo: A quick conversation to understand your experience, share context on the role, and make sure there’s alignment on both sides before we dive in.
• Round 1: CX team interviews: These conversations focus on how you think, communicate, and lead in customer work.
• Interview with Rachel and Steven (2x30 min)
• Case study interview (45 min)
• Round 2: Founder interviews: These are big-picture conversations about ownership, values, and how you’d help shape what’s next.
• Interview with James and Jamie (2x30 min)
• Referencing
• Offer
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Ernest Gordon Recruitment


System Admin (eDV Clearance)
Ernest Gordon Recruitment • London, United Kingdom • via CW Jobs
1 day ago
Full–time
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Job description
System Admin (eDV Clearance)
Remote
£60,000 - £70,000 + Clearance Bonus + Yearly Bonus + Training + Progression + Company Benefits
Are you a System Admin or similar that has active eDV clearance that wants to work for the tech worlds global leader that helped put a man on the moon?
Do you want to work for an industry leader that has some of the industries most exciting and top secret projects?
This business is one of the most recognisable 3 letter tech giants that has a un-paralleled training and progression, personal development funds and full access to their certification and qualifications courses which are recognised globally.
On offer is a fantastic package, best in class training from industry experts and an exciting pipeline of projects to sharpen your skills.
This role would suit a System Admin with active eDV (Enhanced Developed Vetting Security Clearance) that wants to work on the tech industries most complex and technical challenges.
THE ROLE:
• Work from home and secure sites in your local area
• Work collaboratively with other team members on System Admin activities
• Demonstrate clean digestible data sets
• Solve complex technical challenges

THE PERSON:
• System Admin experience
• eDV Clearance that is active

Reference: BBBH21985

Keywords: System Admin, BA, Business Analyst, Remote, Hybrid, eDV, Enhanced Developed Vetting, Security Cleared, MoD,

If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set.

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