Job Description
• Goals and Objectives:
Implement new server and storage systems according to documented plans and change control processes
• Administer server and storage systems to ensure their continued operations through proactive review of application logs and system consoles
• Research warnings, errors and reported issues to determine the root cause; prepare action plans; and document, test and implement solutions
• Router Configuration Updates and VPN
• Administer Microsoft O365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• Respond to situation tickets in the assigned support queue in a timely and appropriate manner
• Successfully meet established situation quality measures
• Participate in the "On-Call" rotation for after-hours support
• Contribute to an atmosphere of knowledge-sharing
• Consistently meet target dates for duties and assignments
Requirements
Requirements:
• 3-5 years of experience in Help Desk or IT support position
• Bachelors Degree in computer science, information systems, and relevant experience
• A+, Network+, MCSE, MTA: Windows Server Administration Fundamentals preferred
• Strong networking knowledge
• Strong proficiency in Windows Server; proficiency in other cloud-based server environments (Azure, AWS, and WVD)
• Strong knowledge of Microsoft 365 Email and Office Products
• Strong knowledge of Microsoft Windows; knowledge of MacOS preferred
• Efficient problem solving / troubleshooting skills
• Energetic, pleasant and professional
• Strong verbal and written communication skills
• Attention to detail in all things, neat and organized
• Strong time management skills to complete multiple concurrent tasks/tickets in a timely manner
• Work as a proactive team member in an office setting
• Satisfactory oral and written English communications skills
• Experience with Microsoft Exchange and Active Directory
• Experience with systems design, installation and configuration
• Experience with systems monitoring tools
💡 Quick Summary
Seeking a career-building opportunity? The System Administration position is now open for candidates interested in the Operations Executive Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
