Job Description
Join our team to achieve your full career potential!
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.
As the Talent Development Partner, you will contribute to Laura’s success by supporting the objective of being an employer of choice by developing and helping to retain our winning teams. In this role, you will develop and manage training programs & materials for the store staff. Creates, organizes, plans, and presents various forms of learning interventions to help develop people to their full potential.
How will you support the team?
Onboard new stores management employees and ensure that the new manager is settle for success.
Communicate regularly with regional managers to identify new training opportunities.
Identify, train and support SME within the region to help onboarding and continuous training.
Develop and provide workshops for all employees in the region.
Research, improve and perform training to ensure our staff has all the tools and knowledge to succeed.
Create trackers, follow up on training and development programs.
Visit stores, get the pulse of the region, and adapt the training schedule to align with it.
Partner with the regional manager to align the training strategy, and to adjust the training offer.
Support all training development programs, assist with the identification of the participants, host training sessions and follow up on results.
Collaborate closely with the HR Business Partner daily.
The people who thrive with us have and are:
Experience as a training facilitator of 3 to 5 years
Knowledge and understanding of the retail operations.
Ability to assess training and development needs through communication with Human Resources Business Partners, Managers and employee career goals
Ability to understand business needs and priorities training schedules accordingly
Capacity to evaluate program effectiveness through assessments, surveys, and feedback.
Maintains knowledge of the latest trends in training and development.
Excellent communication skills. (Must be able to work with partners across Canada, including Quebec).
Strong presentation skills. (in person and virtual)
Ability to evaluate and research training options and alternatives.
Proficient with Microsoft Office tools
Ability to travel within the region. (Ottawa, Quebec, parts of GTA and Maritmes).
Don't miss this opportunity to join an exceptional team!
Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.
We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine!
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.
As the Talent Development Partner, you will contribute to Laura’s success by supporting the objective of being an employer of choice by developing and helping to retain our winning teams. In this role, you will develop and manage training programs & materials for the store staff. Creates, organizes, plans, and presents various forms of learning interventions to help develop people to their full potential.
How will you support the team?
Onboard new stores management employees and ensure that the new manager is settle for success.
Communicate regularly with regional managers to identify new training opportunities.
Identify, train and support SME within the region to help onboarding and continuous training.
Develop and provide workshops for all employees in the region.
Research, improve and perform training to ensure our staff has all the tools and knowledge to succeed.
Create trackers, follow up on training and development programs.
Visit stores, get the pulse of the region, and adapt the training schedule to align with it.
Partner with the regional manager to align the training strategy, and to adjust the training offer.
Support all training development programs, assist with the identification of the participants, host training sessions and follow up on results.
Collaborate closely with the HR Business Partner daily.
The people who thrive with us have and are:
Experience as a training facilitator of 3 to 5 years
Knowledge and understanding of the retail operations.
Ability to assess training and development needs through communication with Human Resources Business Partners, Managers and employee career goals
Ability to understand business needs and priorities training schedules accordingly
Capacity to evaluate program effectiveness through assessments, surveys, and feedback.
Maintains knowledge of the latest trends in training and development.
Excellent communication skills. (Must be able to work with partners across Canada, including Quebec).
Strong presentation skills. (in person and virtual)
Ability to evaluate and research training options and alternatives.
Proficient with Microsoft Office tools
Ability to travel within the region. (Ottawa, Quebec, parts of GTA and Maritmes).
Don't miss this opportunity to join an exceptional team!
Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell our fashion collections across Canada.
We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as operating laura.ca and melanielyne.com.
We attribute our success to the unwavering commitment of our teams to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion.
At Laura Canada, we believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.
💡 Quick Summary
Seeking a career-building opportunity? The Talent Development Partner - Retail Operations position is now open for candidates interested in the Customer Care sector. This role in Laval offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
