/Tata Consultancy Services Jobs for Atlassian Support Specialist
Tata Consultancy Services Jobs for Atlassian Support Specialist
Place of work
Surat
Contract type
-
Start date2 weeks ago
Salary-
Job details
Job description, work day and responsibilities
Job Summary
Tata Consultancy Services (TCS) has announced a job vacancy for the position of Tata Consultancy Services Jobs for Atlassian Support Specialist on a Full Time basis in Surat, Gujarat, IN. Before applying please read the following job details carefully.
Job Title: Tata Consultancy Services Jobs for Atlassian Support Specialist
Company Name: Tata Consultancy Services (TCS)
Job Location: Surat, Gujarat, IN
Job Type: Full Time
Job Category: TCS
Job Link Expiry: 2024-11-20
Posted on: Jobshut.online
Job Details
Job Description:
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
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Job Responsibilities:
• Creative and attitude to learn new technology areas
• Strong leadership skills with excellent stakeholder management and team management.
• Platform monitoring, Status report creation and presenting
• Incident, Service request Problem request handling and resolution within the SLA as defined SoW
• Creation and updation of the relevant support documents as agreed with customer
Job Requirements:
• Excellent command over Incident and Problem Management
• User Administration and Management activities on the above said tools
• Flexible to support in shift based model
• Sound experience on Role-based permission model (Access grant/revoke based on roles)
• Min. 2 years of Production Support Technical Lead experience
• Strong analytical and troubleshooting skills
Qualification & Experience:
• Atleast 3 years of working experience with expertise on each of the Atlassian suite tools (Jira, Confluence, Crowd, BitBucket, Bamboo, Jenkins)
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