Job highlights
Identified by Google from the original job post
Qualifications
Grow your tax expertise
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
Experience working in a fast-paced environment
Comfort working with virtual tools – video, phone and chat
Ability to effectively communicate in person, via phone and in writing
Must meet all other IRS and applicable state requirements
High school diploma / equivalent or higher
Bachelor's degree in accounting or related field
Previous experience in a customer service or retail environment
Experience working in a fast-paced, supportive environment
Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks
Benefits
Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
Click here to check out all available benefits
Responsibilities
Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
Prepare complete and accurate tax returns
Generate business growth, increase client retention, and offer additional products and services
Provide clients with IRS support
Support office priorities through teamwork and collaboration
Job description
What You'll Bring To The Team...
• Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• Support office priorities through teamwork and collaboration
• Grow your tax expertise

Your Expertise:
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course1
• Experience working in a fast-paced environment
• Comfort working with virtual tools – video, phone and chat
• Ability to effectively communicate in person, via phone and in writing
• Must meet all other IRS and applicable state requirements
• High school diploma / equivalent or higher

It would be even better if you also had...
• Bachelor's degree in accounting or related field
• Previous experience in a customer service or retail environment
• Experience working in a fast-paced, supportive environment
• Ability to work a minimum of 25-35 hours weekly throughout tax season and up to 40 hours during peak weeks

Why Work for Us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
• Click here to check out all available benefits.

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, ****** orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

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