Tax Learning and Development Manager (Contract)

Full job description
The Learning and Development (L&D) Manager will support the Development Pillar’s vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will help cultivate an environment where education, coaching and teamwork are valued, and our people actively seek challenging opportunities to learn and develop to their full potential. The L&D Manager, with guidance from the Tax L&D Leader, is responsible for the design, development, implementation and evaluation of Tax Learning solutions, from inception through to business impact. This role works with a degree of independence and will lead and be accountable for various L&D programs, projects and teams.
Meaningful work you’ll be part of


As a Tax Learning and Development Manager, you’ll work as part of a team of problem solvers, helping to address business challenges, deliver high-quality client service, and foster a culture of continuous learning. Responsibilities include but are not limited to:

Collaborate with the National Tax L&D team and Tax Business Units to deliver high-quality, innovative learning aligned with strategic priorities

Use your tax technical knowledge and practical experience as a tax practitioner to design new learning content and reimagine or redevelop existing programs - both technical and professional - that support the evolving needs of the Tax practice

Serve as a Tax Learning SME by assessing learning needs and developing instructional content that integrates formal and experiential learning approaches tailored for Canadian requirements

Build and manage stakeholder relationships and lead program implementation by coordinating with SMEs and L&D teams, and executing plans that include budgeting, scheduling, communications, and curriculum setup

Facilitate instructor briefings and train-the-trainer sessions; deliver technical and professional development courses

Evaluate the effectiveness of programs and continuously improve based on feedback from instructors, participants, and the business

Coach and develop junior L&D team members by supporting their ownership in program delivery, mentorship, performance feedback, aligning their growth with team and organizational priorities

Ensure quality and compliance by identifying training needs, managing project risks, reviewing compliance outcomes, and reporting to leadership with appropriate remediation actions

Communicate L&D developments and represent the team in committees and workstreams

Experiences and skills you’ll use to solve

Interest in Learning & Development for Canadian Tax, with experience in facilitation and/or content development and instructional design considered an asset

Understanding of Canadian Tax practice areas and priorities, with the ability to translate technical knowledge into a simple and understandable way

Ability to design, reimagine, and deliver tax technical and professional development content that supports the evolving needs of tax practitioners

Proven ability to manage multiple projects, prioritize effectively, and meet tight deadlines

Consulting and communication skills, with the ability to build collaborative relationships and influence stakeholders

Experience leading or coaching others, with a focus on developing talent and fostering team collaboration

Ability to work independently and in virtual teams, often across multiple locations

Experience facilitating learning sessions and/or instructional design is helpful but not required

Previous experience within PwC’s Tax practice, with working knowledge of our service offerings and technical concepts, along with a CPA designation, is considered an essential asset

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

This role doesn’t support completion of the Canadian CPA designation

This is a 12-month full-time secondment opportunity


Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc


PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.