Job Description
Graduate with minimum 2-5 years experience in inbound voice process in BPO
domain of which 1-2 years should be in a customer service team handling
capacity.
Good communication skills in English and Hindi.
Excellent interpersonal skills, coordination skills, team management skill
Good knowledge about the product and working of business and standards
Responsible for meeting performance targets by coaching and managing teams
Person must make efforts to ensure that all members adhere to SLAs.
Manage the team and control the Shrinkage / attrition rates.
Data management and analysis
Basic computer skills- Ms Word, Excel, PowerPoint.
Self-driven
domain of which 1-2 years should be in a customer service team handling
capacity.
Good communication skills in English and Hindi.
Excellent interpersonal skills, coordination skills, team management skill
Good knowledge about the product and working of business and standards
Responsible for meeting performance targets by coaching and managing teams
Person must make efforts to ensure that all members adhere to SLAs.
Manage the team and control the Shrinkage / attrition rates.
Data management and analysis
Basic computer skills- Ms Word, Excel, PowerPoint.
Self-driven
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader Operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
