Job Description
Lead a vibrant morning team at one of WA’s most iconic bakery brands!
About Us
Pinjarra Bakery is a proudly family-owned business known for our award-winning pies, fresh
food and feel-good customer experience. We’re expanding across WA, and our Maddington
store is seeking an energetic and capable Team Leader to drive our morning café operations.
If you love great food, great coffee, and great people — you’ll fit right in with us.
Why You’ll Love Working With Us
Be part of a fun, supportive, family-run business
A dynamic leadership role where no two days are the same
Genuine opportunities for growth and development
A workplace where your personality, ideas and leadership truly matter
Competitive pay + great staff perks
About the Role
We’re searching for an enthusiastic Team Leader to oversee morning café operations at our
busy Maddington store. As the first point of contact for our customers, you’ll set the tone for
the day — leading by example, motivating your team, and ensuring every guest enjoys the
exceptional Pinjarra Bakery experience we’re famous for.
This is a hands-on leadership role where you’ll ensure smooth, efficient, and high-quality
service from the moment the doors open.
Your Responsibilities Will Include:
Leadership & Culture
Champion Pinjarra Bakery’s values through positive communication and genuine people leadership
Motivate your team to deliver outstanding food, coffee and customer service
Set a high standard for service excellence and presentation
People Management
Train team members in product handling, customer service, ordering and equipment use
Manage staffing levels, breaks and workflow based on business needs
Foster a safe, clean, and supportive work environment
Identify strengths and development areas across your team
Operations & Customer Service
Ensure dining and alfresco areas remain clean and well-presented
Follow opening procedures and assist with financial tasks where required
Monitor till change levels, conduct stock checks and support ordering
Handle customer feedback with professionalism and care
Answer phones and process orders accurately
General Duties
Report maintenance issues promptly
Take on additional tasks as required
Participate in ongoing training and development
What You’ll Bring
Strong customer service skills and a passion for hospitality
Proven ability to lead, support and motivate a team
Excellent communication skills (verbal and written)
Ability to plan, prioritise and delegate effectively
Calmness under pressure and strong decision-making abilities
Reliable, organised and highly accountable
Confidence with POS and basic computer systems
A positive attitude and genuine commitment to delivering a memorable customer experience
Experience in a fast-paced café, bakery, or hospitality environment will be highly regarded.
What’s On Offer
Permanent Team Leader position – Maddington
Competitive hourly rate + entitlements
Supportive leadership and ongoing training
A chance to grow your career within a well-loved WA brand
Apply Now
If you’re a people-focused leader who thrives in a fast-paced café environment and wants to be
part of a warm, community-focused team, we’d love to hear from you.
Please submit your resume and short cover letter to [email protected] telling
us why you’re the right fit for Pinjarra Bakery.
Applications close: 6th March 2026
(Applications will be reviewed as they are received, and the role may be filled earlier for the
right candidate).
About Us
Pinjarra Bakery is a proudly family-owned business known for our award-winning pies, fresh
food and feel-good customer experience. We’re expanding across WA, and our Maddington
store is seeking an energetic and capable Team Leader to drive our morning café operations.
If you love great food, great coffee, and great people — you’ll fit right in with us.
Why You’ll Love Working With Us
Be part of a fun, supportive, family-run business
A dynamic leadership role where no two days are the same
Genuine opportunities for growth and development
A workplace where your personality, ideas and leadership truly matter
Competitive pay + great staff perks
About the Role
We’re searching for an enthusiastic Team Leader to oversee morning café operations at our
busy Maddington store. As the first point of contact for our customers, you’ll set the tone for
the day — leading by example, motivating your team, and ensuring every guest enjoys the
exceptional Pinjarra Bakery experience we’re famous for.
This is a hands-on leadership role where you’ll ensure smooth, efficient, and high-quality
service from the moment the doors open.
Your Responsibilities Will Include:
Leadership & Culture
Champion Pinjarra Bakery’s values through positive communication and genuine people leadership
Motivate your team to deliver outstanding food, coffee and customer service
Set a high standard for service excellence and presentation
People Management
Train team members in product handling, customer service, ordering and equipment use
Manage staffing levels, breaks and workflow based on business needs
Foster a safe, clean, and supportive work environment
Identify strengths and development areas across your team
Operations & Customer Service
Ensure dining and alfresco areas remain clean and well-presented
Follow opening procedures and assist with financial tasks where required
Monitor till change levels, conduct stock checks and support ordering
Handle customer feedback with professionalism and care
Answer phones and process orders accurately
General Duties
Report maintenance issues promptly
Take on additional tasks as required
Participate in ongoing training and development
What You’ll Bring
Strong customer service skills and a passion for hospitality
Proven ability to lead, support and motivate a team
Excellent communication skills (verbal and written)
Ability to plan, prioritise and delegate effectively
Calmness under pressure and strong decision-making abilities
Reliable, organised and highly accountable
Confidence with POS and basic computer systems
A positive attitude and genuine commitment to delivering a memorable customer experience
Experience in a fast-paced café, bakery, or hospitality environment will be highly regarded.
What’s On Offer
Permanent Team Leader position – Maddington
Competitive hourly rate + entitlements
Supportive leadership and ongoing training
A chance to grow your career within a well-loved WA brand
Apply Now
If you’re a people-focused leader who thrives in a fast-paced café environment and wants to be
part of a warm, community-focused team, we’d love to hear from you.
Please submit your resume and short cover letter to [email protected] telling
us why you’re the right fit for Pinjarra Bakery.
Applications close: 6th March 2026
(Applications will be reviewed as they are received, and the role may be filled earlier for the
right candidate).
💡 Quick Summary
Seeking a career-building opportunity? The Team Leader – Pinjarra Bakery Maddington position is now open for candidates interested in the Customer Care sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
