Job Description
Location
North Sydney NSW 2060
Benefits
Pulled from the full job description
Work from home
Travel reimbursement
Full job description
Technical Account Representative – Scientific Instrumentation
Location: North Sydney, NSW
Company: FIAlab Instruments Australia Pty Ltd
FIAlab Instruments Australia Pty Ltd is seeking a motivated and technically skilled Technical Account Representative to join our growing team. This is a unique opportunity to work with cutting-edge laboratory instrumentation in a dynamic, regional environment.
About Us
FIAlab Instruments Australia Pty Ltd, based in Sydney, is an affiliate of FIAlab Instruments Inc., a U.S.-based manufacturer of advanced chemical analysis instrumentation and control software. Established in 2026 to better serve our Australian and New Zealand customer base, the Australian office has seen rapid growth and is expanding its team.
We specialize in flow injection analyzers, used for automating wet chemistry methods across a range of analytes and industries. Our global customer base spans all seven continents and is supported by a well-established distributor network.
Position Overview
As a Technical Account Representative, you will work closely with existing and prospective customers throughout the entire sales cycle — from identifying needs to delivering tailored instrument solutions. This role combines technical sales with general business support and offers a diverse range of responsibilities.
Key Responsibilities
Sales & Account Management
Drive sales of laboratory instrumentation to new and existing clients
Build and maintain strong customer relationships across the ANZ region
Educate prospective customers on FIAlab’s product range and assist with onboarding and integration
Conduct product demonstrations (in-person and virtual)
Represent the company at conferences (travel required)
Business Operations
Manage supplier and procurement portals
Oversee local inventory and coordinate shipping and logistics
Support day-to-day administrative tasks and internal policy coordination
Candidate Requirements
Minimum 3 years of post-college experience in laboratory instrument sales or a closely related field
Strong understanding of analytical instruments (experience with flow analyzers, ICP, or LC/IC/GC is a plus)
Excellent communication skills, both written and verbal
Strong customer service and interpersonal abilities
Proven organizational and multitasking skills
Strong problem-solving skills and attention to detail
Substantial travel domestically (~30%) and internationally (~10%) is required
FIAlab has a strong commitment to employ local labor and the applicant must have the right to work in Australia
Preferred Qualifications
Bachelor’s degree in Chemistry, Environmental Science, or a related scientific discipline
Prior experience with flow injection analysis or similar technologies
Familiarity with laboratory workflows and customer support in a technical setting
What We Offer
Hands-on training with our instruments and software
A varied role with both technical and business responsibilities
Opportunities for professional development and travel
Being part of a supportive, collaborative regional team
Job Type: Full-time
Pay: $80,000.00 – $110,000.00 per year
Benefits:
Travel reimbursement
Work from home
Education:
Bachelor Degree (Preferred)
Experience:
Instrument Sales: 2 years (Required)
Work Authorisation:
Australia (Required)
Willingness to travel:
25% (Required)
Work Location: In person
North Sydney NSW 2060
Benefits
Pulled from the full job description
Work from home
Travel reimbursement
Full job description
Technical Account Representative – Scientific Instrumentation
Location: North Sydney, NSW
Company: FIAlab Instruments Australia Pty Ltd
FIAlab Instruments Australia Pty Ltd is seeking a motivated and technically skilled Technical Account Representative to join our growing team. This is a unique opportunity to work with cutting-edge laboratory instrumentation in a dynamic, regional environment.
About Us
FIAlab Instruments Australia Pty Ltd, based in Sydney, is an affiliate of FIAlab Instruments Inc., a U.S.-based manufacturer of advanced chemical analysis instrumentation and control software. Established in 2026 to better serve our Australian and New Zealand customer base, the Australian office has seen rapid growth and is expanding its team.
We specialize in flow injection analyzers, used for automating wet chemistry methods across a range of analytes and industries. Our global customer base spans all seven continents and is supported by a well-established distributor network.
Position Overview
As a Technical Account Representative, you will work closely with existing and prospective customers throughout the entire sales cycle — from identifying needs to delivering tailored instrument solutions. This role combines technical sales with general business support and offers a diverse range of responsibilities.
Key Responsibilities
Sales & Account Management
Drive sales of laboratory instrumentation to new and existing clients
Build and maintain strong customer relationships across the ANZ region
Educate prospective customers on FIAlab’s product range and assist with onboarding and integration
Conduct product demonstrations (in-person and virtual)
Represent the company at conferences (travel required)
Business Operations
Manage supplier and procurement portals
Oversee local inventory and coordinate shipping and logistics
Support day-to-day administrative tasks and internal policy coordination
Candidate Requirements
Minimum 3 years of post-college experience in laboratory instrument sales or a closely related field
Strong understanding of analytical instruments (experience with flow analyzers, ICP, or LC/IC/GC is a plus)
Excellent communication skills, both written and verbal
Strong customer service and interpersonal abilities
Proven organizational and multitasking skills
Strong problem-solving skills and attention to detail
Substantial travel domestically (~30%) and internationally (~10%) is required
FIAlab has a strong commitment to employ local labor and the applicant must have the right to work in Australia
Preferred Qualifications
Bachelor’s degree in Chemistry, Environmental Science, or a related scientific discipline
Prior experience with flow injection analysis or similar technologies
Familiarity with laboratory workflows and customer support in a technical setting
What We Offer
Hands-on training with our instruments and software
A varied role with both technical and business responsibilities
Opportunities for professional development and travel
Being part of a supportive, collaborative regional team
Job Type: Full-time
Pay: $80,000.00 – $110,000.00 per year
Benefits:
Travel reimbursement
Work from home
Education:
Bachelor Degree (Preferred)
Experience:
Instrument Sales: 2 years (Required)
Work Authorisation:
Australia (Required)
Willingness to travel:
25% (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Technical Account Representative position is now open for candidates interested in the Accountant Jobs sector. This role in North Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
