Job Description
Activity on Internshala
Hiring since September 2018
8 opportunities posted
About The Internship
Selected intern's day-to-day responsibilities include:
• Providing customers with IT support via desktop solutions, chat functions, emails, and calls
• Assisting customers with account setup and application installations
• Ensuring optimal application functionality by configuring networks
• Troubleshooting IT issues by asking customers targeted questions
• Providing customers with step-by-step guidance to resolve technical problems
• Following up on technical queries and providing prompt feedback
• Prioritizing customer queries and escalating serious technical issues to IT developers
• Documenting error reports and monitoring performance metrics
• Relaying application functionality feedback from customers to IT developers
• Compiling IT instruction manuals and useful IT support resources
Learn skills relevant for this internship on Internshala Trainings
Learn Business Analytics
Learn Business Communication
Who can apply
Only Those Candidates Can Apply Who
• are available for full time (in-office) internship
• can start the internship between 21st May'22 and 25th Jun'22
• are available for duration of 3 months
• have relevant skills and interests
💡 Quick Summary
Seeking a career-building opportunity? The Technical Association position is now open for candidates interested in the Customer Care sector. This role in Bengluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
