Job Description
About SpotOn
We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sht about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
Technical Hardware Product Manager
We're looking for an experienced Technical Product Manager who is passionate about Restaurants, building innovative hardware products, and impacting the 15 Million people who live and work in the restaurant space. This Technical Product Manager will work closely with our Customer Success team, Engineering, Design, Marketing, and Sales teams to deliver a world class suite of hardware at the heart of every restaurant.
You will:
Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.
Qualifications:
4+ years of relevant product management experience with restaurant hardware or consumer hardware
Strong understanding of the hardware lifecycle from prototype to general availability.
Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.
Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.
Ability to influence C-level and help drive well informed decisions.
A metrics-driven work style that leverages data to make informed decisions.
An ability to manage multiple projects in an iterative process.
Ability to put yourself in the customer's shoes to understand their needs and how they interact with our products.
Past restaurant experience, especially working in a restaurant, is a serious plus
Compensation:
Our base pay range starts at $170,000 -$200,000 for this role
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
Offers will be reflective of the candidate's location and experience.
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, ****** orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sht about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2026), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
Technical Hardware Product Manager
We're looking for an experienced Technical Product Manager who is passionate about Restaurants, building innovative hardware products, and impacting the 15 Million people who live and work in the restaurant space. This Technical Product Manager will work closely with our Customer Success team, Engineering, Design, Marketing, and Sales teams to deliver a world class suite of hardware at the heart of every restaurant.
You will:
Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
Partner with engineering to test new devices and leverage telemetry and data to inform decisions.
Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.
Qualifications:
4+ years of relevant product management experience with restaurant hardware or consumer hardware
Strong understanding of the hardware lifecycle from prototype to general availability.
Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together.
Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information.
Ability to influence C-level and help drive well informed decisions.
A metrics-driven work style that leverages data to make informed decisions.
An ability to manage multiple projects in an iterative process.
Ability to put yourself in the customer's shoes to understand their needs and how they interact with our products.
Past restaurant experience, especially working in a restaurant, is a serious plus
Compensation:
Our base pay range starts at $170,000 -$200,000 for this role
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
Offers will be reflective of the candidate's location and experience.
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, ****** orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
💡 Quick Summary
Seeking a career-building opportunity? The Technical Hardware Product Manager- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
