Technical Support Assistant (Protospace)

💰 $3,360 - $5,376 (Est.) 📍 Sydney

Job Description

Full job description
ProtoSpace is the link to UTS’s Advanced Manufacturing capabilities. Our facility actively supports education, exploration, and innovation. Based in the heart of Sydney, includes Australia’s largest collection of additive manufacturing technologies

ProtoSpace provides access to high-end 3D printing and scanning resources along with specialised technical support, linked education, and engagement opportunities.

About the role

The ProtoSpace Technical Support Assistant is responsible for commissioning, development, and maintenance of technical equipment within the UTS ProtoSpace. The TSA must be able to apply their extensive knowledge of Additive Manufacturing (AM) while also aiding in the development of new digital support systems for the ProtoSpace equipment and team.

The TSA is expected to directly support the ProtoSpace technical team to ensure best-practice manufacturing processes are followed for all items of ProtoSpace equipment. The TSA is also responsible for maintenance of equipment to ensure they meet the ongoing requirements of all facility users.

The TSA will provide ongoing specialised support for teaching, research, and industry partnership activities within the ProtoSpace. The TSA is also expected to support commercially focused research projects including consultancy work, which are critical for driving FEIT’s external partnerships strategy.

The TSA is accountable for implementing and ensuring adherence to the University’s environmental health and safety policies to ensure the safety and wellbeing of staff, students, visitors and industry partners.

In this role, you will:

Train staff and users in the application and use of new and existing equipment, evaluate and develop training methods and recommend improvements in laboratory processes.
Contribute to the design and specifications for designs for new plant items through direct procurement, and co-ordinating the commissioning of new or peripheral equipment, ensuring compliance with specifications
Develop maintenance processes for the range of complex and specialised engineering equipment within ProtoSpace, ensuring all linked projects are uninterrupted.
Mentor other technical staff in the application and use of new and existing equipment, evaluate and develop training methods and recommend improvements in laboratory equipment and spaces
Assist with external consultancy function as required, which may include liaising with external clients regarding consultancy projects, advising on costing and preparing quotations
Assist in conducting risk assessments on all plant and laboratory procedures and organising annual laboratory inspections

With examples, please outline in a separate document how you meet the following key selection criteria points:
Good written and oral communication skills, with the ability to communicate knowledgeably with academics, students, and industry collaborators.
Ability and willingness to proactively develop skills and competencies across a range of technical areas and actively apply those skills.
Ability to work independently and as part of a high-functioning technical team.
Demonstrated ability to initiate, plan, prioritise, and schedule work within required timeframes.
Ability to train staff and students in the application and use of equipment, and to evaluate methods and experiments, including those involving new technologies.
Ability to work across structural boundaries, assist in the development of new operating procedures, and work with engineering drawings and rough sketches while providing advice on good design practices.

Remuneration & Benefits

Base Salary Range: $83,906 - $95,989 pa (HEW 5)

This role attracts 17% superannuation (pension) in addition to the base salary.

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, childcare centres, generous parental leave, and salary packaging opportunities.

This position is full time, and appointment will be made on a continuing basis.

How To Apply

Please click the Apply link to be taken to the UTS website. Here you can download:
full details of the application process;
a copy of the position statement; and
information on remuneration, benefits, terms and conditions

Please ensure that the file name for each document submitted includes IRC336260 and your name

Specific enquiries or issues with your application may be directed to Amelia Costain in the UTS Recruitment Team via recruitment@uts.edu.au

Closing Date: Tuesday, 21st April 2026 at 11:59pm (AEST)

Applicants must have current and valid work rights in Australia for the duration of the contract.

UTS prioritises safety, respect, and inclusion for every member of our community. In support of this, and in line with our statutory obligations under the National Code to Prevent and Respond to Gender-Based Violence 2026, all prospective employees must declare any past investigations relating to gender-based violence. Employment at UTS is contingent upon completion of this declaration, and, where necessary, assessment of any identified risk factors. We appreciate your role in upholding the standards and behaviour expected of our community.

Accessibility

UTS Recruitment care about digital accessibility. If there is any content in our advertising that you have struggled with, please make us aware so that we can make our information accessible to all.

In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact recruitment@uts.edu.au for assistance.

UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. Cited as a WGEA Employer of Choice since the inception of the award, we were among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.

We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds.

💡 Quick Summary

Seeking a career-building opportunity? The Technical Support Assistant (Protospace) position is now open for candidates interested in the Helper Jobs sector. This role in Sydney offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.

Sponsored

Job Details

Company Name: University Of Technology Sydney

Frequently Asked Questions

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The expected salary for Technical Support Assistant (Protospace) in Sydney is $3,360 - $5,376 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Technical Support Assistant (Protospace) is an on-site position based in Sydney. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Technical Support Assistant (Protospace). Previous experience in Helper Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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