Job Description
Technical Support Specialist – Life Sciences
Hands-on technical support role supporting laboratory instruments, software and consumables, with regular customer travel across the UK, Europe and the US.
About the company
• Growing life-sciences supplier supporting labs with sample storage, identification and handling solutions
• Products include laboratory instruments, software and consumables used across biobanks, research, biotech and pharma
• Small, professional, close-knit team with a strong reputation for service and product quality
About the role
• Provide technical support to new and existing customers across the full product range
• Diagnose, repair and service laboratory equipment on customer sites and in-house
• Regular travel to customer locations
• Support customers via email and phone when required
• Manage spare parts inventory and coordinate orders
• Work with manufacturing and product teams on faults, improvements and new products
• Test products and perform quality/functional checks prior to sale
• Configure laptops and install software for use with equipment
Hands-on technical support role supporting laboratory instruments, software and consumables, with regular customer travel across the UK, Europe and the US.
About the company
• Growing life-sciences supplier supporting labs with sample storage, identification and handling solutions
• Products include laboratory instruments, software and consumables used across biobanks, research, biotech and pharma
• Small, professional, close-knit team with a strong reputation for service and product quality
About the role
• Provide technical support to new and existing customers across the full product range
• Diagnose, repair and service laboratory equipment on customer sites and in-house
• Regular travel to customer locations
• Support customers via email and phone when required
• Manage spare parts inventory and coordinate orders
• Work with manufacturing and product teams on faults, improvements and new products
• Test products and perform quality/functional checks prior to sale
• Configure laptops and install software for use with equipment
💡 Quick Summary
Seeking a career-building opportunity? The Technical Support Specialist position is now open for candidates interested in the Remote Jobs sector. This role in England offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.