Technican

Not Just Any Brands: See your work come to life for iconic brands like Vodafone, Rolls Royce and Diageo.
Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We get it done morning, day and night with offices across multiple time zones!

Our Perks
• 29 paid annual leave days
• 10 Festival holidays (including 1 optional Holiday for your special day through the year)
• Family Insurance Plan
• Accident Insurance Plan
• Regular Wellness Sessions
• Regular Rewards & Recognition
• Opportunity to participate in CSR
• Opportunity to participate and involve in Cultural and Sporting Events

The Gig
• Architect and implement multi-tier, multi-server environments on AWS
• Configure, administer, and troubleshoot Linux and Windows-based web servers
• Build and secure VPCs, subnets, routing, VPN, peering, and firewall/security groups
• Lead cloud migration, modernization, and performance optimization projects
• Design and implement infrastructure automation using Terraform, Ansible, or CloudFormation
• Deploy and manage containerized workloads using Kubernetes (EKS preferred)
• Perform Root Cause Analysis (RCA) for incidents and provide permanent resolution
• Provide accurate effort estimation and assist in project planning
• Lead and mentor technical teams, ensuring adherence to best practices and timely delivery
• Collaborate with cross-functional stakeholders to gather requirements and deliver solutions

Required Skills
• Strong hands-on experience with AWS cloud services (EC2, S3, RDS, IAM, ELB, VPC, Route53, CloudWatch, etc.)
• Advanced expertise in Linux server administration (Red Hat, Ubuntu, CentOS) and solid knowledge of Windows servers
• Proven experience in designing scalable, fault-tolerant cloud architectures
• In-depth knowledge of networking concepts (TCP/IP, DNS, load balancing, VPN, etc.)
• Expertise in Infrastructure as Code (IaC) tools (Terraform, Ansible, CloudFormation)
• Strong experience with Docker & Kubernetes (EKS) for container orchestration
• Exposure to DevOps practices, CI/CD pipelines, and automation frameworks
• Experience in incident management, RCA reporting, and service improvement plans
• Ability to manage teams, assign tasks, track progress, and ensure quality delivery
• Strong analytical and problem-solving skills with excellent communication abilities

Preferred Qualifications
• AWS Certified Solutions Architect (Professional/Associate) or equivalent
• Experience with monitoring & observability tools (Prometheus, Grafana, ELK, CloudWatch)
• Hands-on experience in cost estimation, capacity planning, and workload optimization

About Us

IDX isn't your average communications company. With over 20 years of industry experience and a portfolio of prominent global clients, our award-winning communication solutions are seen by billions every month across a global audience.
We seek The Bold. Shatter expectations, push boundaries - that's the fuel that ignites our powerhouse team. Collaboration is our superpower, where we bring expertise and individuality to elevate and deliver. Rising stars with boundless hunger — this is your launchpad. Seasoned pros who want to define their legacy in the industry — this is your home.

Be BOLD - Own Your Story at IDX.

An Inclusive Workplace

IDX is an Equal Opportunity Employer. We aim to foster an environment that desires and recruits diverse talent, cultivates a culture that celebrates all identities and life experiences, and ensures equal opportunity for all.
Not sure you meet every requirement? We’d still love to hear from you.
Studies show that people from underrepresented groups often don’t apply unless they meet every qualification. We know that no candidate is perfect, and we value diverse backgrounds and experiences.
If you need any support or adjustments during the hiring process, just let us know — we’re happy to help.