Job Description
Job Description
TECHNOLOGY SUPPORT SPECIALIST I
School / Department: SHERIDAN TECHNICAL COLLEGE
HOLLYWOOD, FL 33021
Req Id: 19968
Posting Closing Date: Open Until Filled
School Year: 2026-2026
POSITION GOAL
Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.
ESSENTIAL PERFORMANCE RESPONSIBILITIES
MINIMUM QUALIFICATIONS & EXPERIENCE
A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
A minimum of four (4) years of experience in supporting computer systems related to digital environment.
OR
An earned associates degree from an accredited
A minimum of two (2) years of experience in supporting computer systems related to digital environment.
AND
Proficiency required in the following:
Basic hardware and software troubleshooting
Knowledge of Windows, Mac, and iOS operating systems
Installing and maintaining software applications
Managing and maintaining computer network systems including Virtual and Local Area Networks
Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
Effective communication
Computer skills as required for the position
PREFERRED QUALIFICATIONS & EXPERIENCE
Bilingual skills.
JOB PROGRESSION LADDER:
The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.
SIGNIFICANT CONTACTS-frequency, contact, purpose
Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.
PHYSICAL REQUIREMENTS
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.
LINK TO JOB DESCRIPTION
To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and do a search by Job Code. The Job Code for this position is: MM-085
SKILLS
COMPETENCIES
CERTIFICATIONS
LOCATION PREFERENCES/ADDITIONAL INFOR
Advertisement Window: 10/06/2026 - Open Until Filled
Work Calendar: 247/248 Day Cal
Pay Grade: GRADE 18
Classification: Nonexempt
Compensation
Hourly Rate - $25.93 - $39.74 per hour
Shift Differential (If applicable) - /
NOTE: New hires will be hired at the minimum of the assigned salary range
TECHNOLOGY SUPPORT SPECIALIST I
School / Department: SHERIDAN TECHNICAL COLLEGE
HOLLYWOOD, FL 33021
Req Id: 19968
Posting Closing Date: Open Until Filled
School Year: 2026-2026
POSITION GOAL
Ensure continuous availability of all technology assets for the assigned location by providing technical support of District owned computer hardware, software, networks, and servers, concentrating in customer concerns, needs, issues training and guidance.
ESSENTIAL PERFORMANCE RESPONSIBILITIES
MINIMUM QUALIFICATIONS & EXPERIENCE
A standard high school diploma or satisfactory completion of an approved General Educational Development (GED) Testing Program.
A minimum of four (4) years of experience in supporting computer systems related to digital environment.
OR
An earned associates degree from an accredited
A minimum of two (2) years of experience in supporting computer systems related to digital environment.
AND
Proficiency required in the following:
Basic hardware and software troubleshooting
Knowledge of Windows, Mac, and iOS operating systems
Installing and maintaining software applications
Managing and maintaining computer network systems including Virtual and Local Area Networks
Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
Effective communication
Computer skills as required for the position
PREFERRED QUALIFICATIONS & EXPERIENCE
Bilingual skills.
JOB PROGRESSION LADDER:
The Technology Support Specialist I & II jobs are designated as one job for the purpose of job progression when the employee has achieved an evaluation indicating that his/her job performance has met or exceeded the expectations of the job. The Technology Support Specialist I shall be promoted to Technology Support Specialist II after two (2) years of experience in the department/school.
SIGNIFICANT CONTACTS-frequency, contact, purpose
Collaborates with customers at the assigned location and with district level technology support staff to ensure an effective, stable and consistent digital environment.
PHYSICAL REQUIREMENTS
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the School Board.
LINK TO JOB DESCRIPTION
To review the complete job description for this position access the following website: https://www.browardschools.com/Page/36072 and do a search by Job Code. The Job Code for this position is: MM-085
SKILLS
COMPETENCIES
CERTIFICATIONS
LOCATION PREFERENCES/ADDITIONAL INFOR
Advertisement Window: 10/06/2026 - Open Until Filled
Work Calendar: 247/248 Day Cal
Pay Grade: GRADE 18
Classification: Nonexempt
Compensation
Hourly Rate - $25.93 - $39.74 per hour
Shift Differential (If applicable) - /
NOTE: New hires will be hired at the minimum of the assigned salary range
💡 Quick Summary
Seeking a career-building opportunity? The TECHNOLOGY SUPPORT SPECIALIST I- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
