Job Description
Job Description:
We are looking for a dynamic and motivated Tele-caller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls and explaining our services and products to customers.
Key Responsibilities:
• Make outbound calls to potential customers and follow up on leads.
• Explain company services, products, and offers to clients in a clear and persuasive manner.
• Handle inbound calls and resolve customer inquiries regarding interior design and furniture solutions.
• Maintain and update customer databases with accurate details.
• Follow up with clients through calls, emails, or messages to ensure a smooth sales process.
• Schedule meetings and site visits for the sales and design teams.
• Achieve daily, weekly, and monthly targets set by the company.
• Handle customer complaints and provide appropriate solutions to ensure client satisfaction.
Requirements:
• Minimum 3 months to 5 years of experience in tele-calling, customer service, or a similar role (experience in the interior design or furniture industry is a plus).
• Excellent communication skills in English.
• Strong persuasion and negotiation skills.
• Ability to handle rejection and remain motivated.
• Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).
• A customer-focused and results-driven approach.
We are looking for a dynamic and motivated Tele-caller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls and explaining our services and products to customers.
Key Responsibilities:
• Make outbound calls to potential customers and follow up on leads.
• Explain company services, products, and offers to clients in a clear and persuasive manner.
• Handle inbound calls and resolve customer inquiries regarding interior design and furniture solutions.
• Maintain and update customer databases with accurate details.
• Follow up with clients through calls, emails, or messages to ensure a smooth sales process.
• Schedule meetings and site visits for the sales and design teams.
• Achieve daily, weekly, and monthly targets set by the company.
• Handle customer complaints and provide appropriate solutions to ensure client satisfaction.
Requirements:
• Minimum 3 months to 5 years of experience in tele-calling, customer service, or a similar role (experience in the interior design or furniture industry is a plus).
• Excellent communication skills in English.
• Strong persuasion and negotiation skills.
• Ability to handle rejection and remain motivated.
• Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).
• A customer-focused and results-driven approach.
💡 Quick Summary
Seeking a career-building opportunity? The Tele-Caller position is now open for candidates interested in the Architect / Interior Designer Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Architect / Interior Designer Jobs is a plus.
