Job Description
What We Offer You
• A diverse and inclusive environment focused on innovation and collaboration
• Hybrid working model with in-office and remote flexibility, plus generous vacation and volunteer days
• Employee Resource Groups that support inclusion and community engagement
• Competitive compensation including health and wellbeing benefits, retirement plans, parental leave, and family benefits
• Educational resources, matching gift, and volunteer programs
What You’ll Do
• Provide first-line support for Rates trading applications, resolving production incidents quickly
• Perform root cause analysis and lead blameless post-incident reviews
• Communicate incident status, impact, and remediation plans to business and technology stakeholders
• Enhance monitoring, alerting, and automation to improve system stability
• Support capacity planning and cost optimization of technology resources
• Partner with development teams to design and support scalable, resilient solutions
Skills You’ll Need
• Bachelor’s degree or equivalent practical experience
• Experience supporting front-office trading systems in financial services
• Strong knowledge of Linux/Unix, SQL, and scripting languages
• Experience applying SRE principles in production environments
• Familiarity with incident, change, and problem management processes
Skills That Will Help You Excel
• Programming experience in Python or Java
• Knowledge of fixed income products, market data feeds, and the trading lifecycle
• Experience with monitoring tools such as Prometheus, Grafana, Splunk, or Geneos
• Strong communication skills with both technical and non-technical stakeholders
• Proactive mindset with an interest in automation and mentoring
💡 Quick Summary
Seeking a career-building opportunity? The Trading Systems Support position is now open for candidates interested in the Media & Communication sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Media & Communication is a plus.
