Job Description
Surf Life Saving Western Australia (SLSWA) delivers a range of established training courses and programs to educate club members and the broader community through the accredited VET framework and also a non -accredited award system.
This role is diverse in fulfilling administrative, logistical and program delivery responsibilities that support the achievement of necessary directions, initiatives and outcomes of the Training and Education Department.
This role operates within the range of programs and tasks that must be achieved to ensure successful delivery and compliance obligations that the department is established to support. Task priorities are established by the Supervisor and also the Department Coordinator.
Key Duties:
Assist with RTO compliance administration and processes, including supporting ongoing compliance obligations, trainer and assessor records.
Complete end to end administrative processes associated with candidate participation in all SLSWA training courses.
Undertake logistical processing, preparation and distribution of training resources and equipment.
Assist in the promotion and administration of training products, including receiving and processing customer enquiries and transactions.
Assist with the administration and issuing of online learning requirements to course candidates via SLSWA and SLSA Learning Management Systems (LMS).
Process training course documentation within relevant SLSWA Student Management System (SMS) databases.
Assist with course coordination and delivery support as required
Assist with scheduling and amendments to public training courses through the SLSWA Learning Management Systems (LMS) and website.
Support delivery of Community programs as required, under the direction of approved coordinators or trainers.
Provide backup administrative support to assist with training and program delivery as required.
Respond to customer phone enquiries as a backup to existing staff.
Create and process Customer Order and Purchase Orders in accordance with SLSWA procedures.
Experience and Skills
Sales and customer service
Organisation and delivery of course scheduling and resourcing.
Knowledge of Surf Life Saving and VET training programs.
Time management.
Analytical and problem solving skills.
Interpersonal, written and verbal communication skills.
Proficiency in the use of MS Office suit and industry learning and student management systems.
Qualifications
Current Working With Children & National Volunteer Police Check (required prior to employment confirmation)
SLSWA is an equal opportunity employer with commitment to safeguarding children and young people. All candidates will be required to provide a current working with children check and National Police Check.
How to Apply
Submit your resume and cover letter that outlines how your skills and experience align with the role requirements. for more information, view the full position description at https:/www.mybeach.com.au/about/slswa-employment/.
PBI Salary packaging benefits are available.
Application close Thursday 12 March 2026 at 8:00am. Applications will be assessed as they are received, and an applicant may be appointed prior to the application closing date.
Job Type: Full-time
Benefits:
Salary packaging
Experience:
Administration: 1 year (Preferred)
Licence/Certification:
Working with Children Check (Preferred)
National Police Check (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
This role is diverse in fulfilling administrative, logistical and program delivery responsibilities that support the achievement of necessary directions, initiatives and outcomes of the Training and Education Department.
This role operates within the range of programs and tasks that must be achieved to ensure successful delivery and compliance obligations that the department is established to support. Task priorities are established by the Supervisor and also the Department Coordinator.
Key Duties:
Assist with RTO compliance administration and processes, including supporting ongoing compliance obligations, trainer and assessor records.
Complete end to end administrative processes associated with candidate participation in all SLSWA training courses.
Undertake logistical processing, preparation and distribution of training resources and equipment.
Assist in the promotion and administration of training products, including receiving and processing customer enquiries and transactions.
Assist with the administration and issuing of online learning requirements to course candidates via SLSWA and SLSA Learning Management Systems (LMS).
Process training course documentation within relevant SLSWA Student Management System (SMS) databases.
Assist with course coordination and delivery support as required
Assist with scheduling and amendments to public training courses through the SLSWA Learning Management Systems (LMS) and website.
Support delivery of Community programs as required, under the direction of approved coordinators or trainers.
Provide backup administrative support to assist with training and program delivery as required.
Respond to customer phone enquiries as a backup to existing staff.
Create and process Customer Order and Purchase Orders in accordance with SLSWA procedures.
Experience and Skills
Sales and customer service
Organisation and delivery of course scheduling and resourcing.
Knowledge of Surf Life Saving and VET training programs.
Time management.
Analytical and problem solving skills.
Interpersonal, written and verbal communication skills.
Proficiency in the use of MS Office suit and industry learning and student management systems.
Qualifications
Current Working With Children & National Volunteer Police Check (required prior to employment confirmation)
SLSWA is an equal opportunity employer with commitment to safeguarding children and young people. All candidates will be required to provide a current working with children check and National Police Check.
How to Apply
Submit your resume and cover letter that outlines how your skills and experience align with the role requirements. for more information, view the full position description at https:/www.mybeach.com.au/about/slswa-employment/.
PBI Salary packaging benefits are available.
Application close Thursday 12 March 2026 at 8:00am. Applications will be assessed as they are received, and an applicant may be appointed prior to the application closing date.
Job Type: Full-time
Benefits:
Salary packaging
Experience:
Administration: 1 year (Preferred)
Licence/Certification:
Working with Children Check (Preferred)
National Police Check (Preferred)
Work Authorisation:
Australia (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Training and Education Administration Officer position is now open for candidates interested in the Customer Care sector. This role in Balcatta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
