Job Description
Major Responsibilities :
# Understand the product scope & USP's
# Provide product training & demonstration
# Understand the scope of client new customizations
# Handling Customer queries and complaints in real time via phone, chat, email and ticket.
# Being good associate between Customer & Technical team
# Daily client customization update
# Lineup new customizations, issues with technical team & prioritise it
# Must be fluent in clear easy to understand spoken English
# Must have excellent written and spoken communication skills
Role Operations Executive
Industry Type: IT-Software,
Software Services Functional Area :: Travel IT Software
Employment Type : Full Time Permanent
Role Category : Client Service & Support
Job Type: Full-time
Salary: ₹10,+06.21 - ₹15,000.00 per month
Schedule:
Day shift
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
Technical support: 1 year (Preferred)total work: 1 year (Preferred)
Language:
English (Preferred)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Urgent Technical Support Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
