We are looking for Technical Customer Support Executive for IT WEB SERVICES. The candidate must have good communication skills with an good command in English.

Major Responsibilities :

# Understand the product scope & USP's
# Provide product training & demonstration
# Understand the scope of client new customizations
# Handling Customer queries and complaints in real time via phone, chat, email and ticket.
# Being good associate between Customer & Technical team
# Daily client customization update
# Lineup new customizations, issues with technical team & prioritise it
# Must be fluent in clear easy to understand spoken English
# Must have excellent written and spoken communication skills

Role Operations Executive
Industry Type: IT-Software,
Software Services Functional Area :: Travel IT Software
Employment Type : Full Time Permanent
Role Category : Client Service & Support

Job Type: Full-time

Salary: ₹10,906.21 - ₹15,000.00 per month

Schedule:

Day shift

Ability to commute/relocate:

Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Preferred)

Experience:

Technical support: 1 year (Preferred)total work: 1 year (Preferred)

Language:

English (Preferred)

Speak with the employer
+91-XXXXXXXXXX