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Blackstone
Endpoint Operations Engineer, Associate - Enterprise Technology | Miami, FL, USA
Blackstone · Miami, FL, United States · via EFinancialCareers
23 hours ago
Full–time
Apply directly on EFinancialCareers
Job description
Endpoint Operations Engineer, Associate - Enterprise Technology

{"description": "Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow @blackstone on LinkedIn, X, and Instagram.

Role Overview

The Endpoint Operations Engineer is responsible for designing, operating, and continuously improving enterprise endpoint environments to deliver secure, stable, and high-performing end-user experience. This role serves as a technical leader within Endpoint Operations, partnering with Infrastructure, Security, and Service Delivery teams to support both on-premise and cloud-managed endpoints at scale.

Working Environment

• Enterprise-scale, highly available endpoint environment
• Participation in on-call rotations or after-hours support as required
• Collaboration with global teams across multiple time zones
Key Competencies

• Endpoint architecture and operational leadership
• Automation and reliability engineering mindset
• Analytical problem solving and attention to detail
• Strong ownership and accountability
• Prior experience working independently and within cross-functional teams
Key Responsibilities

• Lead day-to-day operations, support, optimization, and continuous proactive improvement of enterprise endpoint platforms, with a strong focus on automating repeatable tasks and improving service reliability.
• Design, deploy, and maintain endpoint management solutions using Citrix, SCCM, and Intune across large-scale enterprise environments.
• Manage operating system deployment, patching, application packaging, and software distribution, while implementing automation to streamline provisioning, deployment consistency, and policy enforcement.
• Monitor endpoint performance and digital experience using Nexthink, identify trends and risks early, and drive proactive remediation before issues broadly affect end users.
• Troubleshoot and resolve complex endpoint issues at the Tier 3 level using structured diagnostics and root cause analysis.
• Lead root cause analysis, incident response, and continuous improvement efforts to reduce recurring issues and strengthen endpoint stability.
• Partner with Security teams to enforce endpoint security controls, compliance requirements, and remediation actions across modern enterprise environments.
• Collaborate with Infrastructure, Security, and Service Delivery teams to proactively identify operational risks, improve endpoint health, and enhance the end-user experience.
• Develop and maintain operational documentation, engineering standards, runbooks, and troubleshooting procedures to improve consistency and accelerate issue resolution.
• Drive automation and infrastructure-as-code initiatives to improve endpoint reliability, scalability, standardization, and operational efficiency.
• Build and enhance scripted or workflow-based remediation processes using PowerShell and other automation tools to reduce manual effort and enable more proactive support operations.
• Provide technical mentorship and guidance to junior engineers and help promote an automation-first, reliability-focused engineering culture.
Required Qualifications

• 5+ years of experience in endpoint operations, end-user computing, or workplace technology
• Strong hands-on experience with Citrix Virtual Apps and Desktops and Windows 365 in enterprise endpoint or virtual desktop environments. Deep knowledge of Windows operating systems and enterprise endpoint lifecycle management.
• Advanced experience with Microsoft Endpoint Configuration Manager (SCCM) for software deployment, patching, imaging, and lifecycle management. Proven expertise with Microsoft Intune and modern device management for cloud-managed and hybrid endpoint environments.
• Experience using Nexthink to analyze endpoint health, performance, and user experience, with experience turning insights into proactive troubleshooting and remediation actions.
• Hands-on scripting experience with PowerShell or similar tools for endpoint automation, operational tooling, and remediation workflows.
• Excellent communication and collaboration skills, with experience working effectively across cross-functional teams.
Preferred Qualifications

• Experience using Terraform for infrastructure-as-code and environment standardization
• Experience with Leapwork for test or process automation
• Familiarity with AI tools such as Copilot and Claude and use of agentic AI platforms.
• Familiarity with zero trust, conditional access, and modern endpoint security frameworks
• Experience supporting hybrid, cloud, or virtual desktop environments
• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience
The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.

Expected annual base salary range:

$110,000 - $170,000

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.

Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.

Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, ****** orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a *** offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.

If you need a reasonable accommodation to complete your application, please contact Human Resources at 212-XXXXXX (US), +44 (0)20 7451 4000 (EMEA) or +852 XXXXXX (APAC).

Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:

• Attending client meetings where you are discussing Blackstone products and/or and client questions;
• Marketing Blackstone funds to new or existing clients;
• Supervising or training securities licensed employees;
• Structuring or creating Blackstone funds/products; and
• Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.
Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.

To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.", "salary_raw": "Row(double=None, string=None)"}
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BDO USA
Credit Analyst (B2B Collections)
BDO USA · Miami, FL, United States · via LinkedIn
22 hours ago
Full–time
Apply on LinkedIn
Job description
Job Summary

JOB DESCRIPTION

The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis.

Job Duties
• Reviews past due accounts receivables daily for assigned accounts
• Manages collection activities, including, but not limited to, phone communications to customers to secure payment for assigned accounts and adjusting payment terms and/or schedules
• Assesses and determines appropriate next steps in addressing delinquent accounts in an effort to establish a resolution involving satisfactory terms for all parties involved
• Documents the results of collection calls, and communicates progress of accounts to principals, engagement team and regional finance on a timely basis
• Interacts with key members of firm and client management to resolve billing disputes and service issues
• Reviews Dunn & Bradstreet reports to make a determination on accounts that require continued attention and focus due to poor credit history patterns with the firm and/or other vendors
• Analyzes stagnant accounts, and determines the need for escalation to a Finance Manager or Director for further action
• Utilizes firm best practices to implement process changes to rectify service issues, including, but not limited to, recommending changes to customer payment terms or developing billing schedules based on a client’s cash flow
• Other duties as required

Supervisory Responsibilities
• N/A

Education

Qualifications, Knowledge, Skills and Abilities:
• High School Diploma or equivalent, required
• Associate’s or Bachelor’s degree in Accounting, Business Administration, or Finance, preferred

Experience
• Two (2) or more years of credit / collections field experience, required
• Prior commercial (B2B) collections experience, preferred
• Professional services firm experience, preferred

License/Certifications
• N/A

Software
• Proficient in the use of Microsoft Office Suite, required

Other Knowledge, Skills & Abilities
• Excellent verbal and written communication skills
• Strong customer service skills
• Basic negotiation skills
• Ability to work in a demanding environment
• Capable of effectively analyzing and resolving issues and questions in a professional manner
• Ability to successfully manage multiple projects with an attention to detail while working independently
• Knowledge of firm’s collections procedures

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $28.85/hr - $33.66/hr

Maryland Range: $28.85/hr - $33.66/hr

NYC/Long Island/Westchester Range: $28.85/hr - $33.66/hr

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On
• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more!
• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

Click here to find out more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"
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Apolis
US_East | Test Manager_L2
Apolis · Miami, FL, United States · via Lensa
24 hours ago
Full–time
Apply on Lensa
Job description
Role name: JIRA senior administrator
Work site: Miami FL(Onsite)

Key Responsibilities:

Administer and optimize Jira Cloud configurations and system settings
Create and maintain workflows, issue types, screens, permission schemes, and automations
Manage users, groups, access controls, and security compliance
Configure Jira projects and integrate with Atlassian tools (Confluence, Xray)
Install and manage Jira native plugins and add-ons
Build and Customize dashboards and reports to track project health and productivity
Troubleshoot issues, provide user support, and document best practices
Train and cross train internal teams
(Nice to Have / Optional):

Experience integrating Jira with GitHub for issue tracking, commit linking, and deployment visibility
Configure and maintain Jira-GitHub integrations to support DevOps and engineering workflows
Collaborate with development teams to improve traceability between code, branches, PRs, and Jira issues
Qualifications: