Job Description
Audi Centre Canberra, part of the award-winning, family-owned Jowett Motor Group, is seeking an experienced and driven Used Vehicle Sales Manager to lead and grow our pre-owned sales operation.
If you’re a results-focused leader with a strong understanding of the used vehicle market, a passion for developing high-performing sales teams, and a commitment to delivering exceptional customer experiences, we’d love to hear from you.
Why Jowett Motor Group
We back our people properly. Here’s what that looks like:
Company Car or Car Allowance.
Paid Parental Leave – 12 weeks primary carer, 2 weeks secondary.
Ongoing training and development (online and face-to-face) with real internal career pathways.
Recognition and team events (BBQs, birthdays, group Christmas party).
Retailer discounts across major brands.
Employee Assistance Program (EAP).
A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
Leaders who set clear expectations, back you, and want you to succeed.
About the role
As the Used Vehicle Sales Manager, you will be responsible for leading the dealership’s pre-owned vehicle sales operation, driving performance, and maximising profitability. Working closely with senior leadership, you will oversee the used vehicle sales team, manage stock levels and pricing strategies, and ensure a consistently high standard of customer experience.
This role is hands-on and performance-driven, requiring strong leadership, commercial acumen, and a deep understanding of the used vehicle market. You will play a key role in setting sales targets, coaching and developing the team, and implementing strategies to increase volume, gross profit, and customer satisfaction.
Key responsibilities
Lead and reinforce the dealership’s customer-centric approach to doing business.
Drive performance across the used vehicle department to achieve volume, gross, and profitability targets.
Manage and monitor KPIs relating to stock mix, pricing, days’ supply, revenue, and team performance.
Ensure timely, professional responses to customer enquiries and escalate concerns to senior management as required.
Proactively identify and pursue stock acquisition opportunities within and outside the dealership.
Oversee and ensure adherence to agreed sales, appraisal, and customer engagement processes.
Promote and maintain ethical, lawful, and professional standards at all times.
Efficiency and Process adherence:
Ensure effective and consistent use of the Dealer Appraisal electronic valuation system.
Monitor sales processes and address performance or compliance issues with the sales team.
Manage wholesale vehicle disposal using approved methods and channels.
Oversee vehicle purchasing administration, ensuring accurate documentation and clear communication with the accounts team.
Ensure full compliance with Roadworthy Certificate (RWC) processes and requirements.
Maintain compliance with the Motor Traders Act and all relevant legislation
About you
You’ll bring:
Excellent interpersonal and communication skills, both written and verbal.
Strong leadership experience with the ability to motivate, coach, and develop high-performing teams.
Sound business and commercial acumen, including strategic and operational planning.
Strong financial capability, with experience managing budgets, margins, and expenses.
A proactive, process-driven mindset with strong initiative and accountability.
Proven ability to meet deadlines, sales targets, and profit objectives.
High levels of self-motivation, resilience, and problem-solving capability.
Strong negotiation and closing skills.
The ability to build rapport and trusted relationships with internal and external stakeholders.
Proficiency with DMS platforms and the Microsoft Office suite.
A current Driver’s Licence.
About Jowett Motor Group
Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.
Apply now
Ready to take the next step with Audi Centre Canberra? Apply today.
Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers
Diversity & inclusion
We welcome applications from people of all backgrounds, ages, genders and cultures.
Pre-employment checks
A National Police Check is required prior to commencement.
Company Overview
Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway - due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW - including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.
If you’re a results-focused leader with a strong understanding of the used vehicle market, a passion for developing high-performing sales teams, and a commitment to delivering exceptional customer experiences, we’d love to hear from you.
Why Jowett Motor Group
We back our people properly. Here’s what that looks like:
Company Car or Car Allowance.
Paid Parental Leave – 12 weeks primary carer, 2 weeks secondary.
Ongoing training and development (online and face-to-face) with real internal career pathways.
Recognition and team events (BBQs, birthdays, group Christmas party).
Retailer discounts across major brands.
Employee Assistance Program (EAP).
A genuine commitment to supporting women in automotive through our Women in Automotive partnership.
Leaders who set clear expectations, back you, and want you to succeed.
About the role
As the Used Vehicle Sales Manager, you will be responsible for leading the dealership’s pre-owned vehicle sales operation, driving performance, and maximising profitability. Working closely with senior leadership, you will oversee the used vehicle sales team, manage stock levels and pricing strategies, and ensure a consistently high standard of customer experience.
This role is hands-on and performance-driven, requiring strong leadership, commercial acumen, and a deep understanding of the used vehicle market. You will play a key role in setting sales targets, coaching and developing the team, and implementing strategies to increase volume, gross profit, and customer satisfaction.
Key responsibilities
Lead and reinforce the dealership’s customer-centric approach to doing business.
Drive performance across the used vehicle department to achieve volume, gross, and profitability targets.
Manage and monitor KPIs relating to stock mix, pricing, days’ supply, revenue, and team performance.
Ensure timely, professional responses to customer enquiries and escalate concerns to senior management as required.
Proactively identify and pursue stock acquisition opportunities within and outside the dealership.
Oversee and ensure adherence to agreed sales, appraisal, and customer engagement processes.
Promote and maintain ethical, lawful, and professional standards at all times.
Efficiency and Process adherence:
Ensure effective and consistent use of the Dealer Appraisal electronic valuation system.
Monitor sales processes and address performance or compliance issues with the sales team.
Manage wholesale vehicle disposal using approved methods and channels.
Oversee vehicle purchasing administration, ensuring accurate documentation and clear communication with the accounts team.
Ensure full compliance with Roadworthy Certificate (RWC) processes and requirements.
Maintain compliance with the Motor Traders Act and all relevant legislation
About you
You’ll bring:
Excellent interpersonal and communication skills, both written and verbal.
Strong leadership experience with the ability to motivate, coach, and develop high-performing teams.
Sound business and commercial acumen, including strategic and operational planning.
Strong financial capability, with experience managing budgets, margins, and expenses.
A proactive, process-driven mindset with strong initiative and accountability.
Proven ability to meet deadlines, sales targets, and profit objectives.
High levels of self-motivation, resilience, and problem-solving capability.
Strong negotiation and closing skills.
The ability to build rapport and trusted relationships with internal and external stakeholders.
Proficiency with DMS platforms and the Microsoft Office suite.
A current Driver’s Licence.
About Jowett Motor Group
Since 2001, Jowett Motor Group has grown into a leading automotive group representing BMW, MINI, Honda, Audi, Geely and Chery. Our culture is built on family values, accountability, and continuous improvement. We care about performance, but we care just as much about our people.
Apply now
Ready to take the next step with Audi Centre Canberra? Apply today.
Learn more about careers at Jowett Motor Group: www.jmgpl.com.au/careers
Diversity & inclusion
We welcome applications from people of all backgrounds, ages, genders and cultures.
Pre-employment checks
A National Police Check is required prior to commencement.
Company Overview
Jowett Motor Group was born from the experience and forethought of Tony Jowett in 1995 with brands Audi, Volkswagen and Subaru, before opening Eastern Honda Doncaster in 2000 which remains today. JMG has continued as a family-owned and operated business with its award-winning group of BMW and Honda dealerships across Victoria, South Australia and now the Australian Capital Territory. JMG is an established retail partner of Honda Australia, operating three metro Honda Centres: Eastern Honda, Northern Honda & Brighton Honda Centre. The JMG journey with Honda has been recognised by multiple National Dealer of the Year and Customer Excellence awards, to now leading national sales and service volumes. A new era was marked in 2013 for JMG with the opening of its first BMW dealership, Waverley BMW. Fast establishing itself as a key member of the BMW dealership network through a strong customer focused approach and commitment to excellence, JMG acquired South Yarra BMW in 2020. This was followed by the greenfield development of Berwick BMW opening in late 2020 and the recent introduction of Berwick MINI Garage. 2021 marked the opening of Glenelg BMW and MINI Garage in South Australia with a full redevelopment of the Glenelg site underway - due for completion in the second half of 2025. In September 2024, JMG will officially take over all existing business operations in Canberra BMW - including Canberra MINI Garage and Canberra BMW Motorrad. The growth plan for JMG continues with the opening of Chery Doncaster in July 2024 and Chery Brighton in early 2025. The JMG Executive Team is committed to fostering growth and excellence in the automotive retail operations sector. The Group aims to continue to collaborate with current and future Original Equipment Manufacturers (OEMs) to deliver award-winning retail experiences for customers while creating job opportunities for the automotive industry and current JMG employees.
💡 Quick Summary
Seeking a career-building opportunity? The Used Vehicle Sales Manager - Audi Centre Canberra (Full-Time) position is now open for candidates interested in the Retail & Wholesale sector. This role in Phillip offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.