Job Description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Refulgent Technologies Inc., is seeking the following. Apply via Dice today!
VDI Architect HYBRID - SC, USA
Responsibilities :
• Providing level-2 and level-3 technical support for Citrix / XenApps server environment
• Monitoring of VDI platform with various client tools Netscaler, ControlUP)
• Support will include:
• VDI End-User Sessions
• VDI Stack
• Level-2 management and technical support
• Ensuring virtual sessions are working as intended
• Handling IT- VDI related requests or inquiries received by client helpdesk
• Ensuring all Citrix platform server systems under management have updated software patches
• XenDesktop Broker including VDI monitoring and alerting support of the Citrix /VMware applications which are responsible for delivery of the virtualized desktop or applications
• Ensure high levels of client satisfaction for the products/solutions which are supported
• Addresses all technical questions around VDI and Citrix
• Participate in client meetings to update team members
• Ability to be the technical Subject Matter Expert within the domain
Qualifications Skills, Experience & Qualifications :
• Advanced system testing tool knowledge & experience
• Strong technical experience with the following technologies: Citrix Xen Desktop
• Citrix Xen Server
• VMware (vSphere)
• Ability to work well within a team environment
• Experience with Workflow analysis
• Technical collaboration for client problem solving
• Ability to apply best practices to ensure maximum amount of production
• Ability to provide one-on-one training to teammates
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Effective communication skills (written and oral).
Proven experience with Citrix/Xen Apps, VMware Administration, Microsoft Windows Servers, Citrix App Layering
Team member training.
Citrix Administration Certification
Adaptable, flexible, and self-motivated with strong technical and problem solving skills.
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
Ability to effectively communicate with large or small groups of people through written or spoken communication
Ability to analyze, use structured problem solving and available tools to troubleshoot systems in a critical environment, identify root cause, create action plans, and resolve issues Ability to plan a large complex undertaking and effectively focus the efforts of a group to execute the plan for infrastructure implementation of systems.
Must be a self-starter demonstrating the willingness to address / resolve ambiguity and conflict within complex VDI environment.
Develop update processes and work with team members to maintain currency in the VDI environment;
Technical expertise a must.
REQUIRED EDUCATION:
A bachelors of computer science degree or a related field, plus five years or more professional experience supporting a large scale enterprise Windows environment and experience in Citrix VDI.
💡 Quick Summary
Seeking a career-building opportunity? The VDI Architect position is now open for candidates interested in the Architect / Interior Designer Jobs sector. This role in Columbus offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Architect / Interior Designer Jobs is a plus.
