Job Description
Full job description
I'm looking for a Head of Customer Success who can help place clients with the right virtual assistant, lead client onboarding, manage interviews, and ensure a smooth experience from start to finish. This role pays $15–$20/hour.
About the Role:
This company is a virtual assistant placement agency that sources and places overseas talent into U.S.-based businesses, and they are looking to bring on a Client Onboarding & Customer Success Manager to help with onboarding clients, managing interviews, and ensuring high-quality hiring outcomes.
You will act as the primary point of contact after a client signs, guiding them through onboarding, supporting their questions, and leading structured interview sessions. You will evaluate candidate pipelines, select top performers for final interviews, and ensure each client feels confident and satisfied throughout the hiring process.
This will all be remote
Responsibilities:
Onboard new clients and guide setup process
Lead structured group interviews with clients
Shortlist top 20% of candidates for final interviews
Manage interview logistics and candidate flow
Support clients with onboarding and hiring questions
Tools You Will Be Using:
Zoom for hosting onboarding and interviews
Fathom for recording all calls
Google Sheets for candidate tracking
Notion for organization
Calendly for scheduling calls
Pay: $15.00 - $20.00 per hour
Work Location: Remote
I'm looking for a Head of Customer Success who can help place clients with the right virtual assistant, lead client onboarding, manage interviews, and ensure a smooth experience from start to finish. This role pays $15–$20/hour.
About the Role:
This company is a virtual assistant placement agency that sources and places overseas talent into U.S.-based businesses, and they are looking to bring on a Client Onboarding & Customer Success Manager to help with onboarding clients, managing interviews, and ensuring high-quality hiring outcomes.
You will act as the primary point of contact after a client signs, guiding them through onboarding, supporting their questions, and leading structured interview sessions. You will evaluate candidate pipelines, select top performers for final interviews, and ensure each client feels confident and satisfied throughout the hiring process.
This will all be remote
Responsibilities:
Onboard new clients and guide setup process
Lead structured group interviews with clients
Shortlist top 20% of candidates for final interviews
Manage interview logistics and candidate flow
Support clients with onboarding and hiring questions
Tools You Will Be Using:
Zoom for hosting onboarding and interviews
Fathom for recording all calls
Google Sheets for candidate tracking
Notion for organization
Calendly for scheduling calls
Pay: $15.00 - $20.00 per hour
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Virtual Client Onboarding & Customer Success Manager (Part-Time | $15–$20/hour) position is now open for candidates interested in the Insurance sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Insurance is a plus.
