Job Description
Virtual HR Business Partner
Experience: 2+ years
Location: Goregaon , Airoli (Mumbai)
Primary Skills: HRBP, HR Business Parter, Employee Relations, Employee engagement, Employee relation,
HR generalist, Talent Management, HRM
Desired Skills & Responsibilities:
Responsible “Service Manager” for employees of the Bank
Manage Inbound Calls & emails to service employees and make outbound calls where necessary.
Manages expectations & other related services offered by Bank to resolves any queries.
Co-ordinate with respective stake holders to get appropriate resolution for the queries raised by the employees
Entry of all non-resolved queries in the system on behalf of the employee.
Primary Purpose:
Ensure all queries received from employees are handled appropriately as per prescribed procedures.
Ensure accurate and timely resolutions with zero escalations.
Ensure adherence to regulatory guidelines and policies.
Execute tasks (end-to-end) covering similar areas, which may be delegated.
Communicate proactive with employees on all non-resolved queries.
Suggest workflows suitable for process execution, identification of alternate solution for employee queries and recommendation of preferred approaches. Follow appropriate procedures/Processes laid by the HR team
Equip self with new procedures and updated policies.
Cutting across the departments to obtain results for employee Servicing.
Use appropriate escalation methods.
Experience: 2+ years
Location: Goregaon , Airoli (Mumbai)
Primary Skills: HRBP, HR Business Parter, Employee Relations, Employee engagement, Employee relation,
HR generalist, Talent Management, HRM
Desired Skills & Responsibilities:
Responsible “Service Manager” for employees of the Bank
Manage Inbound Calls & emails to service employees and make outbound calls where necessary.
Manages expectations & other related services offered by Bank to resolves any queries.
Co-ordinate with respective stake holders to get appropriate resolution for the queries raised by the employees
Entry of all non-resolved queries in the system on behalf of the employee.
Primary Purpose:
Ensure all queries received from employees are handled appropriately as per prescribed procedures.
Ensure accurate and timely resolutions with zero escalations.
Ensure adherence to regulatory guidelines and policies.
Execute tasks (end-to-end) covering similar areas, which may be delegated.
Communicate proactive with employees on all non-resolved queries.
Suggest workflows suitable for process execution, identification of alternate solution for employee queries and recommendation of preferred approaches. Follow appropriate procedures/Processes laid by the HR team
Equip self with new procedures and updated policies.
Cutting across the departments to obtain results for employee Servicing.
Use appropriate escalation methods.
💡 Quick Summary
Seeking a career-building opportunity? The Virtual HR Business Partner position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
