Job Description
Blue Cloud Softech Solutions Limited
Voice Process(Customer Support) || Kolkata/Gurgaon || 2Months- 2 Years Experience
Blue Cloud Softech Solutions Limited • Kolkata, West Bengal • via LinkedIn
2 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
Job Title: Customer Support Executive – International Voice Process
Location: Kolkata / Gurgaon
Work Mode: Work from Office (5 Days a Week)
Shifts: General Shift / UK Shift
Cab Facility: Both Side Cab Provided
Job Description:
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives for our International Voice Process. The ideal candidate will have prior experience in a BPO customer support role and possess excellent communication skills. This is a voice-based process requiring interaction with international clients, ensuring a high level of customer satisfaction.
Key Responsibilities:
• Handle inbound and outbound customer queries through voice calls
• Resolve customer issues efficiently and professionally
• Provide accurate information and solutions to customer concerns
• Maintain customer service quality standards and KPIs
• Document all interactions and follow-up as needed
Eligibility Criteria:
• Minimum 2 months to 2 years of experience in a Customer Support role (BPO sector)
• Must be a graduate in any discipline
• Excellent verbal communication skills in English
• Comfortable working in international voice processes
• Must be available to join immediately or within 10 days
Preferred Candidates:
• Candidates with prior international voice process experience
• Strong interpersonal and problem-solving skills
• Willingness to work from office in Kolkata or Gurgaon
• Flexible with rotational shifts (General/UK Shift)
Voice Process(Customer Support) || Kolkata/Gurgaon || 2Months- 2 Years Experience
Blue Cloud Softech Solutions Limited • Kolkata, West Bengal • via LinkedIn
2 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job description
Job Title: Customer Support Executive – International Voice Process
Location: Kolkata / Gurgaon
Work Mode: Work from Office (5 Days a Week)
Shifts: General Shift / UK Shift
Cab Facility: Both Side Cab Provided
Job Description:
We are seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives for our International Voice Process. The ideal candidate will have prior experience in a BPO customer support role and possess excellent communication skills. This is a voice-based process requiring interaction with international clients, ensuring a high level of customer satisfaction.
Key Responsibilities:
• Handle inbound and outbound customer queries through voice calls
• Resolve customer issues efficiently and professionally
• Provide accurate information and solutions to customer concerns
• Maintain customer service quality standards and KPIs
• Document all interactions and follow-up as needed
Eligibility Criteria:
• Minimum 2 months to 2 years of experience in a Customer Support role (BPO sector)
• Must be a graduate in any discipline
• Excellent verbal communication skills in English
• Comfortable working in international voice processes
• Must be available to join immediately or within 10 days
Preferred Candidates:
• Candidates with prior international voice process experience
• Strong interpersonal and problem-solving skills
• Willingness to work from office in Kolkata or Gurgaon
• Flexible with rotational shifts (General/UK Shift)
💡 Quick Summary
Seeking a career-building opportunity? The Voice Process(Customer Support) || Kolkata/Gurgaon || 2Months- 2 Years Experience position is now open for candidates interested in the Domestic BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Domestic BPO Jobs is a plus.