Job Description
Answering customer inquiries and listen to their problems/asksTroubleshooting customer reported problems – Remote support and On-site support.Identifying root causes for the problems and taking corrective and preventive steps.Installation of OS and software.Providing training to the customer on software and solutions.Product demonstration to customers.Generating problem reports, logging issues, escalation of critical issues. Required Skills:Good reasoning and analytical skillsGood listening skills
💡 Quick Summary
Seeking a career-building opportunity? The Voip support engineer position is now open for candidates interested in the Remote Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.