Job Description
An exciting opportunity has arisen to join our team as a casual Ward Clerk with the potential to obtain permanent employment coinciding with the current expansion at Joondalup Health Campus.
About You
As a Ward Clerk, you will be the go-to person for keeping things running smoothly behind the scenes and play a key role in supporting patients, families, and clinical teams through exceptional administrative coordination.
You will need to be a highly organised, proactive, and thrive in a fast-paced environment. Your attention to detail and time management skills are second to none, and you know how to juggle competing priorities without missing a beat.
In this role, your ability to stay calm under pressure and keep processes on track will be essential to ensuring seamless hospital operations and patient flow.
If you're someone who takes initiative, meets deadlines, and enjoys being at the centre of a dynamic healthcare team, this is the role for you.
Key responsibilities of this job include:
Co-ordinate without direct supervision the admission, transfer, and discharge processes to ensure the appropriate capture in the hospital databases.
Consult with medical, allied health and other hospital support services to ensure the effective functioning of the ward while maintaining strict confidentiality.
Direct any patient or visitor queries to the relevant staff.
Maintain patients’ health record from admission to discharge in compliance to set standard and processes.
Ward desk duties, incoming phone calls, mail and Ad hoc duties as directed by the ward manager.
Your skills will include:
Exceptional communication and customer service.
Ideally experience as a Ward Clerk or a Hospital based clerical role.
Knowledge of Meditech, Genie and Charm an advantage.
The ability to work autonomously and as a team member.
Committed to the Ramsay Way and have a keen desire to add positivity.
Confidence and experience with various IT systems.
What is in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you will pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
About the Hospital
Joondalup Health Campus is the largest health care facility in Perth’s northern suburbs, providing 24-hour acute care from an integrated public and private campus.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements:
Must provide a National Police check conducted within the previous 12 months.
Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
If you have any questions about this opportunity, please contact Kylie Pimm via email at [email protected]
Closing date: 24 February 2026
About You
As a Ward Clerk, you will be the go-to person for keeping things running smoothly behind the scenes and play a key role in supporting patients, families, and clinical teams through exceptional administrative coordination.
You will need to be a highly organised, proactive, and thrive in a fast-paced environment. Your attention to detail and time management skills are second to none, and you know how to juggle competing priorities without missing a beat.
In this role, your ability to stay calm under pressure and keep processes on track will be essential to ensuring seamless hospital operations and patient flow.
If you're someone who takes initiative, meets deadlines, and enjoys being at the centre of a dynamic healthcare team, this is the role for you.
Key responsibilities of this job include:
Co-ordinate without direct supervision the admission, transfer, and discharge processes to ensure the appropriate capture in the hospital databases.
Consult with medical, allied health and other hospital support services to ensure the effective functioning of the ward while maintaining strict confidentiality.
Direct any patient or visitor queries to the relevant staff.
Maintain patients’ health record from admission to discharge in compliance to set standard and processes.
Ward desk duties, incoming phone calls, mail and Ad hoc duties as directed by the ward manager.
Your skills will include:
Exceptional communication and customer service.
Ideally experience as a Ward Clerk or a Hospital based clerical role.
Knowledge of Meditech, Genie and Charm an advantage.
The ability to work autonomously and as a team member.
Committed to the Ramsay Way and have a keen desire to add positivity.
Confidence and experience with various IT systems.
What is in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you will pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
About the Hospital
Joondalup Health Campus is the largest health care facility in Perth’s northern suburbs, providing 24-hour acute care from an integrated public and private campus.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Requirements:
Must provide a National Police check conducted within the previous 12 months.
Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
If you have any questions about this opportunity, please contact Kylie Pimm via email at [email protected]
Closing date: 24 February 2026
💡 Quick Summary
Seeking a career-building opportunity? The Ward Admin Officer position is now open for candidates interested in the Customer Care sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
