Job Description
Job type
Permanent
Full-time
Location
Melbourne VIC 3004
Benefits
Pulled from the full job description
Employee assistance program
Salary packaging
Full job description
Permanent full-time position
We care about YOU! Access counselling, wellbeing services, legal & financial assistance
Join Australia's largest private health care provider.
The Opportunity
As a Ward Clerk, you are responsible for providing support and assistance to patients and their families within our Cardiac Service Unit. This is a 36-bed ward that is dynamic in nature. You must be passionate about being in the front line dealing with, the general public, our patients and staff. You must also enjoy a varied and fast paced administration role. The successful applicant would need to be flexible and have strong interpersonal and time management skills.
Your key responsibilities of this job include:
Admission and discharge processes to ensure appropriate bed management and utilisation.
Managing incoming and outgoing calls to the ward.
Provide timely and accurate information to queries by patients, visitors and other staff and departments.
Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
Compilation and management of patient admission papers and clinical notes
Skills and Experience
To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.
You will also demonstrate:
Minimum two (2) years’ experience in an administration hospital-based role
Excellent communication skills with a strong customer service focus
Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
High level time management and organisational skills
Certificate in Medical terminology highly regarded
A professional and personable disposition
Ability to work within a team environment and multitask
Willingness to learn and the ability to grasp concepts with ease
Previous experience using Patient Information Systems (i.e. Meditech)
Previous experience using hospital mainframe systems (Desirable)
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
Provide or complete a National Police Check (conducted within the last 12 months)
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Gayle Cutchie via, CutchieG@ramsayhealth.com.au.
Applications Close: 18th January 2026
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Permanent
Full-time
Location
Melbourne VIC 3004
Benefits
Pulled from the full job description
Employee assistance program
Salary packaging
Full job description
Permanent full-time position
We care about YOU! Access counselling, wellbeing services, legal & financial assistance
Join Australia's largest private health care provider.
The Opportunity
As a Ward Clerk, you are responsible for providing support and assistance to patients and their families within our Cardiac Service Unit. This is a 36-bed ward that is dynamic in nature. You must be passionate about being in the front line dealing with, the general public, our patients and staff. You must also enjoy a varied and fast paced administration role. The successful applicant would need to be flexible and have strong interpersonal and time management skills.
Your key responsibilities of this job include:
Admission and discharge processes to ensure appropriate bed management and utilisation.
Managing incoming and outgoing calls to the ward.
Provide timely and accurate information to queries by patients, visitors and other staff and departments.
Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
Compilation and management of patient admission papers and clinical notes
Skills and Experience
To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.
You will also demonstrate:
Minimum two (2) years’ experience in an administration hospital-based role
Excellent communication skills with a strong customer service focus
Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
High level time management and organisational skills
Certificate in Medical terminology highly regarded
A professional and personable disposition
Ability to work within a team environment and multitask
Willingness to learn and the ability to grasp concepts with ease
Previous experience using Patient Information Systems (i.e. Meditech)
Previous experience using hospital mainframe systems (Desirable)
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
The Hospital
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
Provide or complete a National Police Check (conducted within the last 12 months)
According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Gayle Cutchie via, CutchieG@ramsayhealth.com.au.
Applications Close: 18th January 2026
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
💡 Quick Summary
Seeking a career-building opportunity? The Ward Clerk position is now open for candidates interested in the Labour/Helper Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Labour/Helper Jobs is a plus.