Job Description
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Job Description
Assist Supervisor and Manager with all aspects of the Warehouse operation while ensuring the proper and timely movement of freight and providing an exceptional customer service.
Responsible for the accurate and timely processing of all work activities relating to the in and out going freight flow of the teams within the department
Responsible for stock control for the teams within the department
Receive drivers, register where necessary and lead the loading/unloading process
Responsible for the correct and timely OSD reports in the Expeditors’ system
Managing and coaching the warehouse agents and warehouse agent senior
Responsible for the safe handling of the various internal modes of transport for the warehouse staff
Leading the daily team huddles (briefing and debriefing) within your warehouse teams
Monthly 1 on 1s with the warehouse leads and Warehouse Agent & Agents Senior
Assist the Warehouse Supervisor, Manager with setting up development plans for the warehouse agents and warehouse agent seniors and assist with the development plans for warehouse agent senior
Mid and end of year reviews with the Warehouse Agents & Warehouse Agent Senior
Attend and participate in warehouse leads meetings
Attend and participate in internal meetings (gateways, customer service departments)
Maintain contact with internal departments via telephone and email
Train the warehouse team; daily tasks and if necessary implement new global processes
Responsible for the training of new hires based on the expeditors training scheme
Adhere to security and compliance rules which have been set up by Expeditors
Provide daily Warehouse Inventory checks
Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records
Perform accurate and timely data entry for receiving freight allocation, shipping and inventory management
Maintain damage records and backorder logs
Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
Maintain strong relationships with vendors (trucking companies, and others)
Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
Support the Supervisor in the following areas:
Allocate workloads within team to ensure smooth operations during peak activity or staff absence
Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
Be continuously open and positive to implementing new system changes and enhancements with the team
Qualifications
2 years of industry specific knowledge
Hazardous Materials Certification (preferred)
Customer focus
Expeditors’ applications and system knowledge
Software proficiency, especially Microsoft Office (Excel, Word etc.).
Written and verbal communication skills; English proficiency
Effective interpersonal skills, including listening, providing feedback, and teamwork
Problem solving
Process improvement
Proactive, strong organizational skills; time management
Self-reflecting and open to feedback
Initiative and ability to work in autonomy
Reinforcing company culture
Proven leadership attitude and background; building team environment
Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life Insurance
RRSP Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program
Expeditors Canada Inc. is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Employee Relations at [email protected].
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
15,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Job Description
Assist Supervisor and Manager with all aspects of the Warehouse operation while ensuring the proper and timely movement of freight and providing an exceptional customer service.
Responsible for the accurate and timely processing of all work activities relating to the in and out going freight flow of the teams within the department
Responsible for stock control for the teams within the department
Receive drivers, register where necessary and lead the loading/unloading process
Responsible for the correct and timely OSD reports in the Expeditors’ system
Managing and coaching the warehouse agents and warehouse agent senior
Responsible for the safe handling of the various internal modes of transport for the warehouse staff
Leading the daily team huddles (briefing and debriefing) within your warehouse teams
Monthly 1 on 1s with the warehouse leads and Warehouse Agent & Agents Senior
Assist the Warehouse Supervisor, Manager with setting up development plans for the warehouse agents and warehouse agent seniors and assist with the development plans for warehouse agent senior
Mid and end of year reviews with the Warehouse Agents & Warehouse Agent Senior
Attend and participate in warehouse leads meetings
Attend and participate in internal meetings (gateways, customer service departments)
Maintain contact with internal departments via telephone and email
Train the warehouse team; daily tasks and if necessary implement new global processes
Responsible for the training of new hires based on the expeditors training scheme
Adhere to security and compliance rules which have been set up by Expeditors
Provide daily Warehouse Inventory checks
Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records
Perform accurate and timely data entry for receiving freight allocation, shipping and inventory management
Maintain damage records and backorder logs
Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders
Maintain strong relationships with vendors (trucking companies, and others)
Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements
Support the Supervisor in the following areas:
Allocate workloads within team to ensure smooth operations during peak activity or staff absence
Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
Be continuously open and positive to implementing new system changes and enhancements with the team
Qualifications
2 years of industry specific knowledge
Hazardous Materials Certification (preferred)
Customer focus
Expeditors’ applications and system knowledge
Software proficiency, especially Microsoft Office (Excel, Word etc.).
Written and verbal communication skills; English proficiency
Effective interpersonal skills, including listening, providing feedback, and teamwork
Problem solving
Process improvement
Proactive, strong organizational skills; time management
Self-reflecting and open to feedback
Initiative and ability to work in autonomy
Reinforcing company culture
Proven leadership attitude and background; building team environment
Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life Insurance
RRSP Retirement Savings Plan
Employee Stock Purchase Plan
Training and Personnel Development Program
Expeditors Canada Inc. is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Employee Relations at [email protected].
💡 Quick Summary
Seeking a career-building opportunity? The Warehouse Lead Agent position is now open for candidates interested in the Transportation & Logistics sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Transportation & Logistics is a plus.
