Warehouse Management Systems (WMS) Specialist

Location
525 Deerhurst Drive, Brampton, ON
 
Benefits
Pulled from the full job description
Dental care
 
Full job description
Responsibilities:
Position Summary:
The WMS Specialist is responsible for the operational deployment and ongoing support of the Infios Warehouse Management System (WMS) across our Canadian distribution centers.

This role will focus on facilitating the smooth transition of WMS processes, enhancing operational efficiency, and improving inventory management practices. The WMS Specialist will also provide training, documentation support, and analytical insights to ensure optimal use of both new and legacy WMS systems.

This role is a 2-year contract with health and dental benefits.

Position Responsibilities may include, but not limited to:

WMS Deployment & Support:
Actively engage with the operations support, DC operations and other required teams as necessary to facilitate the deployment of Infios WMS across the Canadian distribution centers, ensuring all processes are aligned with company standards
Provide troubleshooting support and issue resolution related to WMS processes, including integration with existing systems such as JDE
Conduct training sessions for all operational staff to ensure proper usage of WMS covering receiving, inventory management, quality control, traceability, picking, and shipping
Be onsite at the distribution centers to implement WMS processes, conduct training, and assist with modifications or enhancements
Serve as contact point for after-hours WMS support on a rotating basis to ensure business continuity during critical operational times
Assist with the identification, development, User Acceptance Testing (UAT), and regression testing of WMS modifications and enhancements
Operational Efficiency & Traceability Management:
Partner with Operations, Quality Assurance, and Supply Chain teams to manage traceability processes relating to suppliers, quality exceptions, and compliance with GS1 & SSCC standards
Support the management of pallet-level traceability throughout all operational processes, actively identifying and addressing gaps in training, process design, or modification
Recommend enhancements to WMS that facilitate better management of traceability and support continuous improvement initiatives
Inventory Management:
Collaborate with Inventory teams to ensure accuracy and traceability of inventory within the WMS, escalating any discrepancies or risks to Operations as necessary
Monitor inventory processes, addressing gaps and issues related to receiving, putaway, overcapacity, and traceability management
Conduct audits of inventory accuracy and assist teams in implementing best practices to mitigate discrepancies
Documentation & Analytics:
Support the development and maintenance of key WMS documentation including work instructions, configuration documents, training guides, and testing scripts
Review and update process documentation in accordance with operational changes and enhancements made to WMS
Facilitate the documentation of key process step checklists, identifying requirements and responsibilities
Utilize analytics tools to generate reports, identify process exceptions, and assist stakeholders in resolving operational issues
Collaborate with key business users to improve Business Intelligence capabilities using tools such as Power BI, Jasper, SCI and Excel
Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
Other projects or duties as assigned
Qualifications:
Required Skills and Experience:
Bachelor’s Degree in supply chain, logistics or other related field with 2+ years of experience working with Warehouse Management Systems, preferably with Infios, Manhattan or other similar applications OR High School Diploma plus 5+ years of relevant experience
Strong understanding of WMS processes and best practices
Excellent verbal and written communication skills, with the ability to convey technical information effectively
Proven experience in training and supporting users in WMS functionalities.
An ability to manage multiple tasks effectively and work independently in a fast-paced environment
Strong analytical skills to identify issues and develop effective solutions
A high degree of travel will be required with this position to various locations across Canada and the US – 80% to 100% travel required
This position must pass a post-offer background check
Preferred Skills and Experience:
Bilingual (French/English)
Lean Training and Experience
Physical Demands and Work Environment:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.
 

Canada
Ontario
Brampton Show on map Get directions