Job Description
Job description
Role Overview
We are seeking a Zuora Specialist to co-design, implement, and operate enterprise Zuora Billing and Revenue solutions in a complex, multi-system SaaS environment.
This is a hands-on role , working under the direction of an onshore Zuora Technical Lead, with responsibility for workflow implementation, tenant administration, integrations, releases, and off-hours escalation coverage .
Key Responsibilities
Scope & Ownership
• Co-design and implement Zuora Billing and Revenue solutions with the onshore lead.
• Own Zuora tenant administration , configuration, and operational stability.
• Implement and govern Workflows , Product Catalog, invoice templates, bill runs, and user/role administration.
• Ensure Zuora remains the system of record for subscriptions, billing, invoicing, and revenue.
Integrations & Operations
• Work hands-on with Zuora REST/SOAP APIs , callouts, notifications, and events.
• Support and troubleshoot integrations with Salesforce, NetSuite, Avalara , payment gateways, and middleware platforms.
• Monitor workflows, bill runs, and integrations; support issue triage and resolution.
Testing, Release & Compliance
• Support UAT, regression testing , and production releases using Zuora Deployment Manager .
• Maintain Postman collections , runbooks, and RCA documentation.
• Follow change control, SOX/SOC2 awareness , and secure handling of PII/PCI data.
Collaboration & Coverage
• Operate independently during non-US hours and participate in Sev-1/Sev-2 on-call rotations .
• Provide clear documentation, async communication, and daily handoffs to the onshore lead.
• Mentor engineering and QA teams on Zuora best practices as needed.
Required Experience & Skills
• 6-12 years of experience.
• Strong hands-on experience with Zuora Billing, Zuora Revenue, Workflows, and Product Catalog .
• Experience with Zuora APIs and enterprise integrations.
• Solid understanding of subscription lifecycle and billing operations.
• Ability to work independently with strong English communication skills.
Role Overview
We are seeking a Zuora Specialist to co-design, implement, and operate enterprise Zuora Billing and Revenue solutions in a complex, multi-system SaaS environment.
This is a hands-on role , working under the direction of an onshore Zuora Technical Lead, with responsibility for workflow implementation, tenant administration, integrations, releases, and off-hours escalation coverage .
Key Responsibilities
Scope & Ownership
• Co-design and implement Zuora Billing and Revenue solutions with the onshore lead.
• Own Zuora tenant administration , configuration, and operational stability.
• Implement and govern Workflows , Product Catalog, invoice templates, bill runs, and user/role administration.
• Ensure Zuora remains the system of record for subscriptions, billing, invoicing, and revenue.
Integrations & Operations
• Work hands-on with Zuora REST/SOAP APIs , callouts, notifications, and events.
• Support and troubleshoot integrations with Salesforce, NetSuite, Avalara , payment gateways, and middleware platforms.
• Monitor workflows, bill runs, and integrations; support issue triage and resolution.
Testing, Release & Compliance
• Support UAT, regression testing , and production releases using Zuora Deployment Manager .
• Maintain Postman collections , runbooks, and RCA documentation.
• Follow change control, SOX/SOC2 awareness , and secure handling of PII/PCI data.
Collaboration & Coverage
• Operate independently during non-US hours and participate in Sev-1/Sev-2 on-call rotations .
• Provide clear documentation, async communication, and daily handoffs to the onshore lead.
• Mentor engineering and QA teams on Zuora best practices as needed.
Required Experience & Skills
• 6-12 years of experience.
• Strong hands-on experience with Zuora Billing, Zuora Revenue, Workflows, and Product Catalog .
• Experience with Zuora APIs and enterprise integrations.
• Solid understanding of subscription lifecycle and billing operations.
• Ability to work independently with strong English communication skills.
💡 Quick Summary
Seeking a career-building opportunity? The Zuora Specialist position is now open for candidates interested in the Lab Technician / Pharmacist Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Lab Technician / Pharmacist Jobs is a plus.