12 month Fixed Term Contract - Export Finance Client Service Manager

HSBC's Corporate & Institutional Banking (CIB) division is one of the largest of its kind in the world. We aspire to be the #1 CIB in the world, led through a global client structure covering deep industry expertise and best in class products & services. These are offered through a network of more than 50 countries worldwide.

We are currently hiring on a 12 month Fixed Term Contract for a VP Export Finance Client Service Manager – Issuer Services.

This is a fixed term permanent position to cover maternity cover The Jobholder will work as part of the Loan Agency Client Services team. The team consist of Client Service Manager and Associates delivering first-class relationship management services to syndicated loan transaction Clients covering Project Finance, Export Finance, Real Estate, Leveraged Acquisition and Corporate Finance assets.

The jobholder will work as part of a team dedicated to performing the role of Facility Agent under syndicated loan facilities. The jobholder will be primarily responsible for a portfolio of Export Finance clients/deals, and will be required to display a strong commitment to maintaining and improving a quality client service proposition. The jobholder will be required to work with internal teams, both onshore and offshore, to maximise the client experience of dealing with HSBC from mandate through to final repayment, as well as being directly responsible for managing the non-operational aspects of the deals.

Responsibilities

Act as Facility Agent, ECA Agent & Intercreditor Agent, and Account Bank across an assigned portfolio of Project and Infrastructure Finance syndicated, Export Finance loan transactions.
Liaise with Export Credit Agencies as required in their capacity as Export Credit Agency Agent under any policy or insurance related to covered facilities.
Collaborate with internal teams from mandate to professionally onboard, execute, close and fund deals,
Flag and resolve potential operational issues are in advance of closing.
Ensure ‘treating customers fairly’ principles are always adhered to.
Fully oversee end to end deal lifecycle from mandate to final repayment/maturity as applicable.
Manage amendments, waivers and consent with internal and external parties (including client, lenders and counsel);
Focus on pricing for out-of-scope events and opportunities to reprice on refinances and on amendment events.
Advise and guide junior members of the team and offshore operations team where required, and act as an escalation point for local management.

Skills and Experience

Demonstrable professional experience in a comparable role, with a strong understanding of the Syndicated Loan Market and ECA backed financing.
Wider Project and Infrastructure Finance experience desirable.
Some previous credit experience is desirable.
Client focussed, with a proven record of commitment to excellent customer service.
Good communicator, both written and verbally.
Able to work in a pressurised environment and manage priorities effectively.
Strong time management and presentation skills.