Account Manager Intern - 6 Months (Performance Based PPO)

About us:

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

Profile Overview:

Business Development Intern at TravClan is a key role that focuses on growing the volume of business done by agents. You will resolve agents' grievances related to payments, and services & work on retaining every agent with a wonderful experience.

Growth Prospects:
• Stipend - Your starting stipend will be INR 25000 for the first 3 months. After three months, based on your performance your stipend will gradually increase.
The increase will happen as follows -

Month

Stipend Amount (INR)

1

25000

2

25000

3

25000

4

30000

5

35000

6

40000
• Certificate on successful completion of the internship. Letter of Recommendation or PPO on delivering exceptional results with CTC ranging between 5 to 7 LPA.
• Perks: Informal dress code, Free snacks & beverages

What's on Offer:
• Work with a young & passionate team to excel and make an impact
• Work directly with the Owners/Manager
• Super passionate team with deep conviction which has stayed together during covid.
• Very high ownership role in a fast-paced environment
• Great Culture -> No hierarchy / politics nonsense guaranteed!

Our founding team:

The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:
• Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
• Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.
• Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.

Company Profile:

You read the detailed company profile here.

To know more about us, have a look at a few videos on Youtube!

What do we value?
• We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.
• We dream big, yet we start small and start quickly. We are not deterred by the
• extra effort needed to relentlessly execute, iterate, execute to realize our dreams.
• We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important.
• We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth.
• We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together.

What we are looking for:

Roles & Responsibilities:
• Sole point of contact in building and managing a highly engaged community of business entrepreneurs/ agents.
• Educating members about TravClan and managing 100-200 business accounts.
• Working in close interface with the finance, product and marketing team to build better processes, products and reach, respectively.
• Healthy retention of agents while growing the volume of Agent's business through TravClan
• Ensuring customer delight while managing Agent's grievances related to payments, services, products etc.
• Effectively managing feedback and escalations from customers and vendors.
• Hosting country-wide offline and online events & meet-ups of members from time to time.

Check if you fit in the role-

You Must-
• Love challenges
• Enjoy the thrill of closing sales
• Be comfortable with targets
• Enjoy speaking to clients on call

You Can-
• Perform consistently
• Hustle, Hustle, Hustle

You Want to-
• Improve business acumen
• Improve negotiation skills

This role is not ideal for someone who is-
•