Job Description
Location
Canberra ACT 2601
Full job description
Job Title
Account Manager, Space Management, Planning and Occupancy
Job Description Summary
We’re looking for an experienced and strategic Account Manager, SPO to lead all aspects of Space Management, Planning, and Occupancy across our dedicated account teams. This pivotal role is aligned with the SPO Global Platform and plays a critical part in translating client business requirements into innovative, effective workplace solutions.
Job Description
Key Responsibilities:
Define strategic client goals—both immediate and long-term—related to occupancy management, utilization analysis, planning strategies, and accurate real estate allocation reporting
Foster strong partnerships with the client organization to ensure alignment and consistent service delivery
Build and lead a high-performing SPO delivery team capable of thriving in a fast-paced, dynamic environment
Ensure all SPO deliverables are met, including compliance with established SLAs and KPIs
Collaborate closely with account leadership, service line peers, and client representatives on staffing plans, upcoming projects, and relationship management
Uphold core program standards—ensuring all C&W tools, processes, templates, and outputs are both standardized and tailored to client needs
Draft and present compelling business proposals to support account growth and expansion opportunities
Recommend solutions to enhance operational efficiency and service excellence, guiding the development of program tools and deliverables to implement these improvements
Oversee creation and upkeep of playbooks, templates, and planning tools to support consistent delivery
Coach the team across all project types, including expansions, relocations, consolidations, and refreshes—ensuring best practices in space planning, move management, client and vendor relations, and resource utilization
Establish clear goals and objectives with defined timelines for the organizational unit and its sub-teams
Requirements:
Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.) advantageous
Seven+ years’ experience in a corporate real estate environment.
Show strong verbal presentation skills, ability to communicate to executive level
Possess analytical, organizational and problem-solving skills with a focus on the long term, strategic vision.
Ability to process work quickly, accurately and with changing priorities
Basic understanding of Corporate Real Estate and Financial concepts
Strong team player who is adaptable and capable of driving change / change management
Advanced skills in Adobe and Microsoft application suites in support of role function and broader Occupancy Planning as well as building presentations to present to executive level
Advanced understanding of CAFM\IWMS (Serraview preferred) for Space Management
Required Qualifications
Australian citizenship is required
Must hold a baseline clearance or be willing to obtain a security clearance
Canberra-based applicants preferred, though candidates from other states will be considered if open to relocation
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from
Be part of a centralised global platform that supports consistent delivery and innovation across accounts
Play a strategic role in driving organic growth through high-value contributions, process optimisation, and stakeholder engagement
Leverage global data and expertise to provide insights and share best practices across teams and regions
Contribute to shaping the future of occupancy and space planning within a specialised team
Access strong pathways for career progression within the growing domain of Global Occupancy Services (GOS)
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, ****** orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
We are committed to keeping you, our workplaces and our client spaces safe & healthy.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
INCO: “Cushman & Wakefield”
Canberra ACT 2601
Full job description
Job Title
Account Manager, Space Management, Planning and Occupancy
Job Description Summary
We’re looking for an experienced and strategic Account Manager, SPO to lead all aspects of Space Management, Planning, and Occupancy across our dedicated account teams. This pivotal role is aligned with the SPO Global Platform and plays a critical part in translating client business requirements into innovative, effective workplace solutions.
Job Description
Key Responsibilities:
Define strategic client goals—both immediate and long-term—related to occupancy management, utilization analysis, planning strategies, and accurate real estate allocation reporting
Foster strong partnerships with the client organization to ensure alignment and consistent service delivery
Build and lead a high-performing SPO delivery team capable of thriving in a fast-paced, dynamic environment
Ensure all SPO deliverables are met, including compliance with established SLAs and KPIs
Collaborate closely with account leadership, service line peers, and client representatives on staffing plans, upcoming projects, and relationship management
Uphold core program standards—ensuring all C&W tools, processes, templates, and outputs are both standardized and tailored to client needs
Draft and present compelling business proposals to support account growth and expansion opportunities
Recommend solutions to enhance operational efficiency and service excellence, guiding the development of program tools and deliverables to implement these improvements
Oversee creation and upkeep of playbooks, templates, and planning tools to support consistent delivery
Coach the team across all project types, including expansions, relocations, consolidations, and refreshes—ensuring best practices in space planning, move management, client and vendor relations, and resource utilization
Establish clear goals and objectives with defined timelines for the organizational unit and its sub-teams
Requirements:
Bachelor’s degree (BA/BS) in a related discipline or field of study (i.e. Architecture, Interior Design, Corporate Real Estate & Facilities Management Planning/Coordination, Facilities, Project or Construction Management, etc.) advantageous
Seven+ years’ experience in a corporate real estate environment.
Show strong verbal presentation skills, ability to communicate to executive level
Possess analytical, organizational and problem-solving skills with a focus on the long term, strategic vision.
Ability to process work quickly, accurately and with changing priorities
Basic understanding of Corporate Real Estate and Financial concepts
Strong team player who is adaptable and capable of driving change / change management
Advanced skills in Adobe and Microsoft application suites in support of role function and broader Occupancy Planning as well as building presentations to present to executive level
Advanced understanding of CAFM\IWMS (Serraview preferred) for Space Management
Required Qualifications
Australian citizenship is required
Must hold a baseline clearance or be willing to obtain a security clearance
Canberra-based applicants preferred, though candidates from other states will be considered if open to relocation
Why join Cushman & Wakefield?
As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from
Be part of a centralised global platform that supports consistent delivery and innovation across accounts
Play a strategic role in driving organic growth through high-value contributions, process optimisation, and stakeholder engagement
Leverage global data and expertise to provide insights and share best practices across teams and regions
Contribute to shaping the future of occupancy and space planning within a specialised team
Access strong pathways for career progression within the growing domain of Global Occupancy Services (GOS)
We have a vision of the future, where people simply belong.
That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but everyday. We embrace diversity across race, colour, religion, sex, national origin, ****** orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us!
We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.
We are committed to keeping you, our workplaces and our client spaces safe & healthy.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
INCO: “Cushman & Wakefield”
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager, Space Management, Planning and Occupancy position is now open for candidates interested in the Accountant Jobs sector. This role in Canberra offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
