Accounts Payable Supervisor - Settlements and Banking

Full job description
THE OPPORTUNITY

Reporting to the Accounts Payable (AP) Manager, the AP Supervisor plays a pivotal leadership role within the Shared Services team, overseeing the AP Settlements function. This position is responsible for managing the day-to-day disbursement operations, including program payments, operating expense invoices, test payments, and manual funding transactions such as payroll, mobile wallet disbursements, and inter-bank transfers.

The AP Supervisor ensures that all payments are processed accurately and on time, inquiries are addressed promptly, and financial controls are upheld. This is a fantastic opportunity for an experienced AP professional who thrives in a dynamic, global environment and is passionate about driving operational excellence. The role requires strong cross-functional collaboration, particularly with our Treasury Operations team and African banking partners.

WAYS YOU CAN CONTRIBUTE

Supervise daily accounts payable settlements, ensuring timely and accurate payment processing in Workday
Oversee invoice reviews and ensure tax compliance, adherence to internal controls, and banking deadlines
Manage urgent and rush payment requests with a strong sense of urgency and professionalism
Support the AP team by assigning and coordinating daily tasks, conducting regular team huddles and 1:1s, and coaching team members to success
Track and report on key performance indicators (KPIs), monitoring team performance against service level agreements
Ensure payment-related inquiries (internal and external) are addressed promptly, including ServiceNow ticket resolution
Maintain and update standard operating procedures and payment checklists
Lead continuous improvement efforts by reviewing processes and systems, identifying gaps, and implementing enhancements in collaboration with stakeholders
Act as the primary operational banking contact for our African branches, liaising with the Canadian-based Treasury team
Ensure alignment with AP and procurement policies, including settlements policy, and contribute to system integrity through clean supplier master data
WHO YOU ARE

You have 3+ years of accounts payable experience, an accounting degree, CPA designation or equivalent experience.
Strong team leader with experience in supervising Accounts Payable functions in a complex, high-volume environment
Detail-oriented and organized, with a thorough understanding of payment processes, controls, and compliance requirements
A skilled communicator and collaborator who fosters trust and clarity across teams and time zones
Able to work under pressure while maintaining a high level of accuracy and accountability
Comfortable using financial systems (e.g., Workday, SharePoint, banking portals), with a continuous improvement mindset
Committed to coaching and developing your team while creating a positive and high-performing work culture
Flexible and proactive, with a sense of urgency and ability to prioritize and pivot as needed
The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.


Completion of satisfactory business references and background checks are essential conditions of employment.

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