Job Description
• Manage the client engagement.
• Works with designated stakeholders to gather and finalize commitments to meet contractual thresholds.
• Respond to client's queries & escalations accurately.
• Process, maintain & administer HR transactions & provide support.
• Provide clarification of HR policies and procedures.
• Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan.
• Organize knowledge sharing sessions both within the team and cross teams.
Primary Skill
• Update all required process documentation (process maps and procedures) and other documentation within timeframes on the defined support tool.
• Liaison with third parties, vendors and multiple stake holders.
Secondary Skills
• Resolving errors, escalations and issues on time.
• Develop, mentor, and coach junior team members · Develop process excellence in Operation activities
💡 Quick Summary
Seeking a career-building opportunity? The Administer to Work position is now open for candidates interested in the Admin Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
