Administration Clerk - ED/ADU

Full job description
Front Line Administration Clerk
Permanent, part time roles available with negotiable FTE
Emergency Department/Assessment and Diagnostic Unit – North Shore Hospital
24/7 rostered shifts
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the Role

Are you bored working 9-5?
Are you looking to make a difference in people’s lives?
Are you looking for flexibility and variety that no other administration role can give you?

Look no further, this role could be for you!

ED/ADU is the gateway into the hospital and usually the start of a patient’s experience in the hospital. Our clerks are often the first person people engage with when coming into the hospital. If you are someone who likes to be part of a team and work in a fast-paced, ever changing environment, this role could be for you. Working across different shifts and in different areas of the Emergency Department also means there is variety in your work, as you interact with patients experiencing varying medical conditions and injuries as well as their families.

We are a 24/7 service and shift work is a big component of this role, so staff are required to work across the range of shifts.


About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. It has the largest population of any district health area.


About you

While experience in dealing with patients in a health care environment would be preferable, it is not essential as training will be provided. We are looking for people with the following skills:
exceptional attention-to-detail
excellent customer service and interpersonal
excellent command of the English language
ability to work to deadlines
ability to work under pressure and with minimal supervision
initiative for problem-solving
strong administration processing ability
computer proficiency
multi-tasking skills
enjoy working as part of a team in a fast-paced, sometimes stressful, environment.
If this interests you, and you have permanent, legal entitlement to work in New Zealand, then apply online today!

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

All applications must be submitted through our online careers’ portal by 15 August 2025. If you have any questions about the role, please contact Sarah Kneller – Recruitment Consultant via sarah.kneller@tewhatuora.govt.nz.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job reference: WDHB19563

Job details
Job Reference:
WDHB19563

Location:
North Island - Auckland - North Shore/West Auckland


Job type:
Permanent Part time

Expertise:
Non-clinical - Administration - Administration


Closes:
15-Aug-2025
 

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