Administrative Assistant - Department of Social Work

Qualifications
Strong interpersonal skills and professional customer service experience with diverse constituencies and populations including the university’s faculty, staff, students, and the public
Excellent oral and written communication skills
Evidence of strong organizational and time management skills
Excellent attention to detail and accuracy
Ability to maintain a comprehensive filing system and ensure confidentiality of sensitive information
Proficiency with Microsoft Office applications including Word, Excel, Outlook, and Teams
Ability to ensure compliance with processing guidelines and resolving issues as they arise
Demonstrated ability to work independently and as part of a team
Adaptability and willingness to assist others
Administrative experience including managing and navigating budget management tools in higher education’s academic environment is beneficial, but not required
E-Verify Notice: After accepting employment, new hires are required to complete an I-+ form and present documentation of their identity and eligibility to work in the United States
Benefits
FLSA Status: Non-Exempt: Eligible for Overtime
College/Division: College of Health and Behavioral Studies
Pay Rate: Pay Range
Specify Range or Amount: $38,000 - $42,000
The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 1+ paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System
We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU
Responsibilities
Primary focus areas are administrative assistance and fiscal support for the department in support of its educational mission and goals
The individual in this role will play a key part in ensuring successful operation of fiscal and academic systems required for quality office management in the department
They will be proactive, self-driven, and able to maintain positive and productive communication while expanding their understanding of Social Work programs and university workflows
Provide clerical support for programs including the accredited Social Work major and the Family Studies and Nonprofit Studies minors
Provide administrative assistance to the Academic Unit Head (AUH) and full-time and adjunct Social Work faculty including course and classroom scheduling
Serve as the initial point of contact for visitors and callers to the Department
Manage the administrative tasks associated with student hiring, assigning job duties, tracking timesheets, and termination
Assist with scheduling for regular faculty meetings (and taking minutes), special events including open houses, official student organization meetings, and graduation activities (managing room assignments and catering), and faculty candidate on-campus interviews, and ad hoc visitors
Provide financial support, purchasing (office supplies, equipment, and furniture), budget tracking, and related services for the department’s budgets
Perform other duties as assigned
Job description
Working Title: Administrative Assistant - Department of Social Work

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Health and Behavioral Studies

Department: 100057 - Social Work

Pay Rate: Pay Range

Specify Range or Amount: $38,000 - $42,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 02/11/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 1+ paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University’s dynamic Department of Social Work is searching for a dedicated and detail-oriented Administrative Assistant to serve as an integral part of our collaborative team. Primary focus areas are administrative assistance and fiscal support for the department in support of its educational mission and goals.

Duties and Responsibilities:

The individual in this role will play a key part in ensuring successful operation of fiscal and academic systems required for quality office management in the department. They will be proactive, self-driven, and able to maintain positive and productive communication while expanding their understanding of Social Work programs and university workflows.

Key tasks include:
• Provide clerical support for programs including the accredited Social Work major and the Family Studies and Nonprofit Studies minors.
• Provide administrative assistance to the Academic Unit Head (AUH) and full-time and adjunct Social Work faculty including course and classroom scheduling.
• Serve as the initial point of contact for visitors and callers to the Department.
• Manage the administrative tasks associated with student hiring, assigning job duties, tracking timesheets, and termination.
• Assist with scheduling for regular faculty meetings (and taking minutes), special events including open houses, official student organization meetings, and graduation activities (managing room assignments and catering), and faculty candidate on-campus interviews, and ad hoc visitors.
• Provide financial support, purchasing (office supplies, equipment, and furniture), budget tracking, and related services for the department’s budgets.
• Perform other duties as assigned.

Qualifications:

Required Qualifications:
• Strong interpersonal skills and professional customer service experience with diverse constituencies and populations including the university’s faculty, staff, students, and the public.
• Excellent oral and written communication skills.
• Evidence of strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Ability to maintain a comprehensive filing system and ensure confidentiality of sensitive information.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and Teams.
• Ability to ensure compliance with processing guidelines and resolving issues as they arise.
• Demonstrated ability to work independently and as part of a team.
• Adaptability and willingness to assist others.

Additional Considerations:
• Administrative experience including managing and navigating budget management tools in higher education’s academic environment is beneficial, but not required.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-+ form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, ****** orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6++1.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-35+7 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

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