Job Description
Full job description
Band 3
Main area
Community Administrator
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
201-25-515
Site
Hayle Community Centre
Town
Hayle
Salary
£24,625 - £25,674 Pro Rata
Salary period
Yearly
Closing
15/07/2026 23:59
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
Care based on what matters to people.
Care provided at home or close to home.
Improvement through learning, research and innovation.
Prevention and alternatives to hospital.
Great Organisation
Buildings that support health and wellbeing.
Technology enabled care.
Care teams are supported by responsive corporate services.
Safe, efficient, effective and productive.
Great People
A place people love to work and feel valued.
Living our values with staff (all voices count).
Attract, grow and develop talent.
Leaders with compassion, who continuously learn and listen.
Great Partner
Encourage and enable effective partnerships.
Joined-up community services.
Work with others to maximise workforce opportunities.
Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
Internal
We are seeking an enthusiastic and experienced administrator to join us in our friendly and proactive Community Nurse Team. The Administrator's primary function will be to support the Penwith Community Nursing Team based in Hayle. There may be an expectation to cover elsewhere in the locality due to capacity and demand on services.
The role will include the management of referrals from entry into the team through to discharge and interacting with patients, carers and other health and social care professionals. Also, inputting to a range of patient and staff electronic systems, monitoring of staff Lone Working and document management.
Support to the team will include manage appointments, inputting onto rosters, monitoring and maintaining registers and databases and ordering of stock and equipment. The ability to travel independently between offices is required.
Proposed Interview Date: TBC
Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.
Main duties of the job
The successful applicant will be articulate and have a keen eye for detail. Ability to maintain patient and staff confidentiality is an essential aspect of this role.
Managing referrals to the team via electronic systems and clinical record keeping systems
Arranging meetings, preparing agenda, Note taking and distributing papers
Support clinical staff by liaising with patients, gathering information for clinical staff from MDT and using electronic systems to ensure safe and effective communication
Assist with HR , Workforce and recruitment paperwork
Act as first point of contact for telephone enquiries by patients, their relatives and carers, health and social care professionals, referrers and the general public.
Answer telephone, deal with enquiries, direct as appropriate, maintain accurate messages and forward to relevant person/department
Sorting and management of incoming mail and stock deliveries.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
For full information of the roles and responsibilities of this role, please see the attached job description and person specification.
Person specification
Education, qualifications and experience
Essential criteria
NVQ 3 Administration or equivalent experience
Computer literate and competent in use of Microsoft office applications
Good literacy and numeracy skills
Skills and Aptitude
Essential criteria
Excellent verbal and written communication skills
Ability to prioritise own workload and work unsupervised
Organisation skills and Accuracy
Knowledge and abilities
Essential criteria
Accurate typing and keyboard skills
Desirable criteria
Previous experience in a healthcare office environment
Knowledge of medical terminology
Knowledge of CFT IT systems
At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:
Career conversations and individual development plans for succession planning and talent management
Protected CPD time for registered staff
Access to a dedicated central development fund supporting CPD for all staff
Leadership and Management development programmes
Coaching and mentoring opportunities
A full clinical induction programme for operational skills
Access to a care certificate programme for our band 1-4 clinical staff
A bespoke and robust preceptorship programme to support newly qualified staff
Individual professional development programmes
Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:
Suite of health and wellbeing initiatives to support our colleagues physical and mental health
Free access to individual HARP portfolios to support revalidation for nursing staff
Free DBS checks where required
Discounts available from retailers, UK hotels and main attractions
NHS Pension Scheme
Salary sacrifice car scheme
Cycle to work scheme
The Trust reimburses all application costs for staff eligible to apply for EU settlement status.
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.
If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.
Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.
If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.
Any general recruitment queries, please contact our recruitment team on 0120XXXXXX
Band 3
Main area
Community Administrator
Grade
Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
201-25-515
Site
Hayle Community Centre
Town
Hayle
Salary
£24,625 - £25,674 Pro Rata
Salary period
Yearly
Closing
15/07/2026 23:59
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
Care based on what matters to people.
Care provided at home or close to home.
Improvement through learning, research and innovation.
Prevention and alternatives to hospital.
Great Organisation
Buildings that support health and wellbeing.
Technology enabled care.
Care teams are supported by responsive corporate services.
Safe, efficient, effective and productive.
Great People
A place people love to work and feel valued.
Living our values with staff (all voices count).
Attract, grow and develop talent.
Leaders with compassion, who continuously learn and listen.
Great Partner
Encourage and enable effective partnerships.
Joined-up community services.
Work with others to maximise workforce opportunities.
Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
Internal
We are seeking an enthusiastic and experienced administrator to join us in our friendly and proactive Community Nurse Team. The Administrator's primary function will be to support the Penwith Community Nursing Team based in Hayle. There may be an expectation to cover elsewhere in the locality due to capacity and demand on services.
The role will include the management of referrals from entry into the team through to discharge and interacting with patients, carers and other health and social care professionals. Also, inputting to a range of patient and staff electronic systems, monitoring of staff Lone Working and document management.
Support to the team will include manage appointments, inputting onto rosters, monitoring and maintaining registers and databases and ordering of stock and equipment. The ability to travel independently between offices is required.
Proposed Interview Date: TBC
Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.
Main duties of the job
The successful applicant will be articulate and have a keen eye for detail. Ability to maintain patient and staff confidentiality is an essential aspect of this role.
Managing referrals to the team via electronic systems and clinical record keeping systems
Arranging meetings, preparing agenda, Note taking and distributing papers
Support clinical staff by liaising with patients, gathering information for clinical staff from MDT and using electronic systems to ensure safe and effective communication
Assist with HR , Workforce and recruitment paperwork
Act as first point of contact for telephone enquiries by patients, their relatives and carers, health and social care professionals, referrers and the general public.
Answer telephone, deal with enquiries, direct as appropriate, maintain accurate messages and forward to relevant person/department
Sorting and management of incoming mail and stock deliveries.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Just over 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
For full information of the roles and responsibilities of this role, please see the attached job description and person specification.
Person specification
Education, qualifications and experience
Essential criteria
NVQ 3 Administration or equivalent experience
Computer literate and competent in use of Microsoft office applications
Good literacy and numeracy skills
Skills and Aptitude
Essential criteria
Excellent verbal and written communication skills
Ability to prioritise own workload and work unsupervised
Organisation skills and Accuracy
Knowledge and abilities
Essential criteria
Accurate typing and keyboard skills
Desirable criteria
Previous experience in a healthcare office environment
Knowledge of medical terminology
Knowledge of CFT IT systems
At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:
Career conversations and individual development plans for succession planning and talent management
Protected CPD time for registered staff
Access to a dedicated central development fund supporting CPD for all staff
Leadership and Management development programmes
Coaching and mentoring opportunities
A full clinical induction programme for operational skills
Access to a care certificate programme for our band 1-4 clinical staff
A bespoke and robust preceptorship programme to support newly qualified staff
Individual professional development programmes
Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:
Suite of health and wellbeing initiatives to support our colleagues physical and mental health
Free access to individual HARP portfolios to support revalidation for nursing staff
Free DBS checks where required
Discounts available from retailers, UK hotels and main attractions
NHS Pension Scheme
Salary sacrifice car scheme
Cycle to work scheme
The Trust reimburses all application costs for staff eligible to apply for EU settlement status.
The Trust reserves the right to close this advert once a sufficient number of applications have been submitted. It is encouraged that you complete the application at your earliest convenience to avoid disappointment.
If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.
Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.
If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.
Any general recruitment queries, please contact our recruitment team on 0120XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The Administrator - Community Nursing Team position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Hayle offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
