Job Description
Work Language: English
Hours: 20 to 40 hours per week
Education: No degree, certificate or diploma
Experience: Experience an asset
Tasks
Calculate cost of travel and accommodations
Handle reimbursement in case of transportation and hotel reservations cancellation
Recommend suitable products
Supervise clerical staff or other travel counsellors
Manage difficult situations with customers
Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
Attend to cancellations and schedule changes
Make transportation and accommodation reservations using computerized reservation and ticketing system
Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs
Student status
Full time enrollment
Part time enrollment
Computer and technology knowledge
MS Office
Travel bookings
Individual travel
Group travel
International travel
Type of experience
Call centre
Geographical areas of specialization
Canada
United States
Western Europe
Central Europe
Eastern Europe
Northern Europe
Mexico and Central America
South America
Asia
Work conditions and physical capabilities
Tight deadlines
Repetitive tasks
Attention to detail
Work under pressure
Own tools/equipment
Computer
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Dedication
Screening questions
Are you available for shift or on-call work?
Are you currently a student?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
What is the highest level of study you have completed?
What is your current field of study?
Workplace information
Hybrid
💡 Quick Summary
Seeking a career-building opportunity? The agent, booking - travel agency position is now open for candidates interested in the Operations Executive Jobs sector. This role in Rocky Mountain House offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
