Job Description
Overview and Summary:
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW:
This position supports the delivery of Aftersales Performance client services on an account team. The Analyst is responsible for the delivery of client services. This position will use technical skills to execute high quality data-related projects and assignments with a high degree of accuracy and in a timely manner. The idea hire will possess 0-2 years of experience and a bachelors degree in STEM or related field (with relevant experience or training/certification). Technical tools used most frequently in position are proprietary software, advanced excel, SQL. SQL skills are important to succeed in this role. As an Analyst, you will be required to write SQL queries to pull/manipulate data from large databases daily.
This role has current Hybrid Workplace flexibility local to our Woodcliff Lake, NJ office. Candidate must be available and willing to work in-person two days per week, currently Tuesdays and Wednesdays. During the initial training, possibly a little more travel to the NJ office for the benefit of in-person learning.
Base Salary Range: The salary range for the Coastal Region is $70,000 to $75,000 with the possibility of a discretionary bonus. The range is based on market pay structures, but individual salaries are determined by factors such as business considerations, local market conditions, internal equity, and candidate qualifications including skills, education, and experience.
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities:
Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
Accurately performs application coding and testing functions associated with the development of custom client software.
Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
Adheres to quality control standards for Urban Science and client organizations.
Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
Proactively communicates with management to provide updates and report issues in a timely manner.
Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
Works with manager in completing own annual goal setting and performance review in a timely manner.
Works with manager to prioritize other duties as assigned.
Qualifications - Education and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner
Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team
Self-Control: Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
Math & Statistics: Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to apply the right mathematical methods or formulas to solve a problem
MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word, PowerPoint, and Access is preferred
Database: Working knowledge of relational database concepts, which require gathering and manipulating data manually is preferred; knowledge and experience with SQL is preferred
EDUCATION and/or EXPERIENCE:
University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role
CERTIFICATES, LICENSES, REGISTRATIONS:
Progress towards: Apprentice level certification for one practice area
Urban Science Ambassador
Statistics 1 & Basic Statistics Assessment (or external equivalent)
Intro to Operations Research (or external equivalent)
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW:
This position supports the delivery of Aftersales Performance client services on an account team. The Analyst is responsible for the delivery of client services. This position will use technical skills to execute high quality data-related projects and assignments with a high degree of accuracy and in a timely manner. The idea hire will possess 0-2 years of experience and a bachelors degree in STEM or related field (with relevant experience or training/certification). Technical tools used most frequently in position are proprietary software, advanced excel, SQL. SQL skills are important to succeed in this role. As an Analyst, you will be required to write SQL queries to pull/manipulate data from large databases daily.
This role has current Hybrid Workplace flexibility local to our Woodcliff Lake, NJ office. Candidate must be available and willing to work in-person two days per week, currently Tuesdays and Wednesdays. During the initial training, possibly a little more travel to the NJ office for the benefit of in-person learning.
Base Salary Range: The salary range for the Coastal Region is $70,000 to $75,000 with the possibility of a discretionary bonus. The range is based on market pay structures, but individual salaries are determined by factors such as business considerations, local market conditions, internal equity, and candidate qualifications including skills, education, and experience.
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities:
Plans, organizes, develops and delivers client-requested reports, deliverables and projects on time, adhering to client requested specifications.
Designs, creates and manages client databases, utilizing Urban Science proprietary software, ensuring accurate and high quality data.
Accurately performs application coding and testing functions associated with the development of custom client software.
Tracks, processes, analyzes and verifies data in order to improve accuracy and quality.
Use technical skills to accurately monitor, update and maintain Urban Science internal software systems.
Adheres to quality control standards for Urban Science and client organizations.
Coordinates with individuals or teams to complete analyses, tasks and projects on time and with high quality.
Effectively responds to client inquiries/requests in a timely manner to help improve client satisfaction.
Proactively communicates with management to provide updates and report issues in a timely manner.
Actively works with manager to understand and implement solutions to improve NPS (client satisfaction).
Actively supports and participates in required Urban Science training programs to achieve targeted development objectives.
Works with manager in completing own annual goal setting and performance review in a timely manner.
Works with manager to prioritize other duties as assigned.
Qualifications - Education and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or competency needed for successful performance in the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Verbal Communication: Requires the ability to compose and verbally deliver information of varying levels, using appropriate grammar, tone, inflection and non-verbal cues, while also listening to and correctly deciphering verbal communication delivered by others
Written Communication: Requires the ability and capacity to communicate ideas, facts and data in writing using appropriate grammar, syntax and sentence structure
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Results Oriented: Requires the ability to strive for optimal results by taking responsibility for timeliness, commitment to task and adherence to performance standards
Ethics & Integrity: Requires the ability to behave in a trustworthy & transparent manner
Teamwork & Cooperation: Requires the ability to work cooperatively with others and be part of a team
Self-Control: Requires the ability to keep emotions under control and to restrain from negative actions or behaviors
Math & Statistics: Requires knowledge of basic descriptive statistics and ability to execute simple statistical analyses, create scatter plots, bar charts and histograms; requires ability to apply the right mathematical methods or formulas to solve a problem
MS Office: Requires demonstrated knowledge of MS Excel for charting and graphing of data, writing formulas, utilizing functions, and filtering, sorting and formatting of data; intermediate knowledge of MS Word, PowerPoint, and Access is preferred
Database: Working knowledge of relational database concepts, which require gathering and manipulating data manually is preferred; knowledge and experience with SQL is preferred
EDUCATION and/or EXPERIENCE:
University degree required; technical degrees are strongly preferred (i.e., engineering, applied math, statistics, applied science, information systems, operations research, etc.) from an accredited college or university, or equivalent foreign institution. Non-technical degrees will be considered if candidate possesses appropriate level of analytical and technical knowledge required for the role
CERTIFICATES, LICENSES, REGISTRATIONS:
Progress towards: Apprentice level certification for one practice area
Urban Science Ambassador
Statistics 1 & Basic Statistics Assessment (or external equivalent)
Intro to Operations Research (or external equivalent)
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond the normal 40-hour workweek.
💡 Quick Summary
Seeking a career-building opportunity? The Analyst - Woodcliff Lake, NJ- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
