Job Description
Full job description
You’ll make an impact by:
Supporting our critical Core Banking platform, with a focus on achieving our high SLAs through well executed system design and implementation.
Interface with vendor, business representatives and technical specialists, projects, end-users and management and apply expert Core Banking technical advice to translate business requirements and change requests into appropriate and efficient Core Banking outcomes.
Review and Support Vendor provided software updates through all life cycles of implementation
System patching and vulnerability management to keep within the organizations operational risk appetite statement
Configuration and maintenance of 24x7 system monitoring and alerting of critical systems
Support for project delivery teams of non-production environment availability, configuration and application build and deployment processes
Build and configuration of ancillary Release and Deployment systems
Technical documentation of processes and procedures
Participation in the 24x7 rotational Core Banking on-call roster
Incident management and stakeholder communications for outages
Do things differently with us
To succeed in this role, you will have:
5+ years in IT with a background in Application Support and/or Systems Administration
Extensive experienced with Application Support in a Linux Based environment (Ideally Red Hat)
Extensive experience supporting a Core Banking or ERP style system.
Experience utilizing DBMS for Support purposes (Ideally DB2)
Experience working with 3rd party vendors for 3rd level support
Experience with Linux system maintenance and operations
Experience utilising and writing scripts for Application support and management (Bash, PowerShell, Python)
Experience operating in an AWS based ecosystem (EC2, RDS, S3)
Experience in Service Management/ Incident Management of integrated operational system
Highly Regarded Experience
Experience in an Application Support role in Financial Services
Experience operating within a regulated environment
Experience supporting an "On Premise" style Core Banking system e.g. TCS BaNCS
Experience in Enterprise Scheduling systems (StoneBranch, Control M, ESP)
Experience with Release and Deployment Management for COTS systems on Linux.
Insight of Banking and Finance sector regulations and compliances
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at careers@gsb.com.au
At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
You’ll make an impact by:
Supporting our critical Core Banking platform, with a focus on achieving our high SLAs through well executed system design and implementation.
Interface with vendor, business representatives and technical specialists, projects, end-users and management and apply expert Core Banking technical advice to translate business requirements and change requests into appropriate and efficient Core Banking outcomes.
Review and Support Vendor provided software updates through all life cycles of implementation
System patching and vulnerability management to keep within the organizations operational risk appetite statement
Configuration and maintenance of 24x7 system monitoring and alerting of critical systems
Support for project delivery teams of non-production environment availability, configuration and application build and deployment processes
Build and configuration of ancillary Release and Deployment systems
Technical documentation of processes and procedures
Participation in the 24x7 rotational Core Banking on-call roster
Incident management and stakeholder communications for outages
Do things differently with us
To succeed in this role, you will have:
5+ years in IT with a background in Application Support and/or Systems Administration
Extensive experienced with Application Support in a Linux Based environment (Ideally Red Hat)
Extensive experience supporting a Core Banking or ERP style system.
Experience utilizing DBMS for Support purposes (Ideally DB2)
Experience working with 3rd party vendors for 3rd level support
Experience with Linux system maintenance and operations
Experience utilising and writing scripts for Application support and management (Bash, PowerShell, Python)
Experience operating in an AWS based ecosystem (EC2, RDS, S3)
Experience in Service Management/ Incident Management of integrated operational system
Highly Regarded Experience
Experience in an Application Support role in Financial Services
Experience operating within a regulated environment
Experience supporting an "On Premise" style Core Banking system e.g. TCS BaNCS
Experience in Enterprise Scheduling systems (StoneBranch, Control M, ESP)
Experience with Release and Deployment Management for COTS systems on Linux.
Insight of Banking and Finance sector regulations and compliances
Why Great Southern Bank?
Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:
Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more!
Imagine working for a bank that truly helps people. You can.
Questions? Please contact our Talent Acquisition team at careers@gsb.com.au
At Great Southern Bank, we’re building a workplace where everyone belongs. We value diverse backgrounds, cultures, abilities and experiences - including Aboriginal and Torres Strait Islander peoples, veterans, people with disability, and the LGBTQ+ community - because it makes us stronger for our people, customers and communities. Through flexible working, collaboration and fair, inclusive decision-making, we empower our people to do their best every day.
We move with purpose, are curious about what’s next, remain focused on what matters most, and are always ready to find smarter ways to help our customers and communities thrive. Our people bring energy and initiative to a fast-changing environment, making thoughtful decisions that balance doing good for our customers with driving sustainable success for our business. If you enjoy working in a place where priorities evolve, ideas are valued, and every action contributes to something bigger, you’ll feel right at home here at Great Southern Bank.
💡 Quick Summary
Seeking a career-building opportunity? The Application Support Engineer position is now open for candidates interested in the Work from home Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
