Job Description
Who We Are
We have been proudly serving Canadian clients since 1986, delivering consistent quality and exceptional customer service. Over the years, we have grown into a trusted provider of comprehensive, turnkey cleaning and building maintenance services across the Greater Toronto Area (GTA).
The Role
At WhiteRose Janitorial Services, we are dedicated to creating exceptional customer experiences that allow our clients to shine. Driven by passionate people, we bring together the right teams with the right skills to transform challenges into solutions through professionalism and innovation.
As an Area Manager, reporting to the Operations Manager, you will be responsible for overseeing cleaning operations and service delivery within an assigned portfolio. Your role will be to ensure company standards and client expectations are consistently met while maintaining high levels of quality, safety, and customer satisfaction.
Key Responsibilities
Meet regularly with building managers to ensure cleaning standards and client expectations are consistently met, maintaining a high level of customer satisfaction.
Conduct routine Quality Assurance (QA) inspections across assigned sites.
Evaluate the performance of cleaning staff and recommend corrective actions or improvements as required.
Coordinate and schedule replacements for unexpected staff absences to ensure uninterrupted service delivery.
Conduct onboarding, training, and retraining for new and existing employees.
Promote safety awareness across all work locations.
Lead and facilitate regular safety meetings with employees.
Perform annual Health & Safety inspections for assigned buildings.
Qualifications & Experience
Minimum of 5 years of management experience in the janitorial or facilities services industry.
Strong supervisory, leadership, and people management skills.
Proven ability to build, lead, and maintain a high-performing, customer service–focused team.
Ability to work independently while also collaborating effectively within a team environment.
Demonstrated ability to work professionally and respectfully in a culturally diverse environment.
Proficient in computer applications, including email and mobile communication tools.
Excellent verbal and written communication skills, with the ability to prepare reports, conduct meetings, and deliver training.
Strong multitasking and organizational skills.
Working knowledge of the Occupational Health & Safety Act and WHMIS 2015.
Must hold a valid Ontario Full G Class Driver’s License.
Clean driving abstract required.
Requirements & Conditions of Employment
Must demonstrate the ability and willingness to work weekends, statutory holidays, and various shifts as assigned, including coverage at multiple locations as operationally required.
Must carry a company-issued mobile phone at all times and be available to respond to emergencies or critical situations outside of regular business hours.
Must be able to operate company vehicles equipped with GPS monitoring systems.
Employee benefits will be provided upon successful completion of the probationary period.
How to Apply
Interested candidates are invited to email their resume to recruiter@whiterosejanitorial.com
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
Company car
Extended health care
Application question(s):
Do you have reliable transportation to travel to Downtown Toronto?
Do you have G Full Driving License?
Experience:
Janitorial: 2 years (required)
Language:
English (required)
Work Location: On the road
We have been proudly serving Canadian clients since 1986, delivering consistent quality and exceptional customer service. Over the years, we have grown into a trusted provider of comprehensive, turnkey cleaning and building maintenance services across the Greater Toronto Area (GTA).
The Role
At WhiteRose Janitorial Services, we are dedicated to creating exceptional customer experiences that allow our clients to shine. Driven by passionate people, we bring together the right teams with the right skills to transform challenges into solutions through professionalism and innovation.
As an Area Manager, reporting to the Operations Manager, you will be responsible for overseeing cleaning operations and service delivery within an assigned portfolio. Your role will be to ensure company standards and client expectations are consistently met while maintaining high levels of quality, safety, and customer satisfaction.
Key Responsibilities
Meet regularly with building managers to ensure cleaning standards and client expectations are consistently met, maintaining a high level of customer satisfaction.
Conduct routine Quality Assurance (QA) inspections across assigned sites.
Evaluate the performance of cleaning staff and recommend corrective actions or improvements as required.
Coordinate and schedule replacements for unexpected staff absences to ensure uninterrupted service delivery.
Conduct onboarding, training, and retraining for new and existing employees.
Promote safety awareness across all work locations.
Lead and facilitate regular safety meetings with employees.
Perform annual Health & Safety inspections for assigned buildings.
Qualifications & Experience
Minimum of 5 years of management experience in the janitorial or facilities services industry.
Strong supervisory, leadership, and people management skills.
Proven ability to build, lead, and maintain a high-performing, customer service–focused team.
Ability to work independently while also collaborating effectively within a team environment.
Demonstrated ability to work professionally and respectfully in a culturally diverse environment.
Proficient in computer applications, including email and mobile communication tools.
Excellent verbal and written communication skills, with the ability to prepare reports, conduct meetings, and deliver training.
Strong multitasking and organizational skills.
Working knowledge of the Occupational Health & Safety Act and WHMIS 2015.
Must hold a valid Ontario Full G Class Driver’s License.
Clean driving abstract required.
Requirements & Conditions of Employment
Must demonstrate the ability and willingness to work weekends, statutory holidays, and various shifts as assigned, including coverage at multiple locations as operationally required.
Must carry a company-issued mobile phone at all times and be available to respond to emergencies or critical situations outside of regular business hours.
Must be able to operate company vehicles equipped with GPS monitoring systems.
Employee benefits will be provided upon successful completion of the probationary period.
How to Apply
Interested candidates are invited to email their resume to recruiter@whiterosejanitorial.com
Job Type: Full-time
Pay: $42,000.00-$50,000.00 per year
Benefits:
Company car
Extended health care
Application question(s):
Do you have reliable transportation to travel to Downtown Toronto?
Do you have G Full Driving License?
Experience:
Janitorial: 2 years (required)
Language:
English (required)
Work Location: On the road
💡 Quick Summary
Seeking a career-building opportunity? The Area Manager position is now open for candidates interested in the Customer Care sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.