Job Description
TITLE: Assistant Director of Human Resources (Learning and Development)
CHARACTERISTICS OF THE CLASS: Under the general direction of the Director of Human Resources, provides day-to-day leadership and operational management for the Learning and Development team and the District’s centralized training and professional development programs. Leads planning, implementation, tracking, evaluation, and continuous improvement for Districtwide training initiatives, including the District’s learning management system. Works with internal stakeholders and external partners to support workforce readiness, employee development, and retention. Performs related duties as required.
EXAMPLES OF DUTIES:
• Leads and supervises staff with responsibilities focused on professional development and training, including but not limited to workshop and conference development, implementation, and evaluation; survey design; data collection; resource materials; internal communications; internship programs; academic partnerships with colleges and universities; and employee engagement
• Manages and coordinates staff responsible for conferences and workshops that provide employees throughout the District opportunities to enhance skills and knowledge improve service delivery, to meet the needs of Chicago residents and visitors.
• Works with departments and leadership to identify, create, and deliver training programs and materials that meet their unique needs, in addition to overall District initiatives and coordinates with HR functions (Labor Relations, Recruitment, Leaves, Benefits) to align training priorities with District policies and compliance requirements.
• Maintains records of employee attendance and compliance for trainings and professional development opportunities through the District’s online professional development platform, the Success Center, including supporting data quality and reporting improvements as needed.
• Ensures that training, evaluation, tracking, and communications are consistent.
• Works with the Director of Human Resources and other appropriate leadership to track training-related expenditures and support resource planning for learning and development activities.
• Utilizes surveys and evaluations to provide feedback and guide future trainings and professional development opportunities and recommends improvements to content, delivery methods, and participation strategies.
• Leads coordination of the development of course objectives and course content, selection and evaluation of instructors and programs in coordination with departments and subjectmatter experts, as appropriate.
• Provides continuity for assigned Learning and Development operations and escalates issues to the Director of Human Resources or designee, as needed.
MINIMUM QUALIFICATIONS:
Training and Experience: Bachelor’s degree in organizational development, education, program management, human resources, public administration, or related discipline supplemented by three to five years of progressively responsible experience in training, curriculum/program development, learning operations, or professional development administration, including supervisory or team-lead experience; or an equivalent combination of education and experience is required. A Master’s degree is preferred.
Knowledge, Skills and Abilities:
• Strong understanding of adult learning principles, training operations, and educational
programming.
• Ability to plan and administer budgets.
• Demonstrated administrative, management, and leadership skills, including supervision, prioritization, delegation, coaching, and accountability.
• Excellent communication skills.
• Ability to prioritize projects.
• Strong team-building skills.
• Excellent organizational skills.
• Ability to use creativity and innovation in problem solving.
• Ability to develop and present training materials.
• Ability to conduct, interpret, and articulate the principles and values of survey research.
• Strong Microsoft Office and presentation skills and proficiency with learning management systems; ability to learn District systems.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Job duties are to be performed with or without reasonable accommodations.
Senior Executive Service
EEO: Officials & Administrators
FLSA: Exempt
Approved 3/2026
CHARACTERISTICS OF THE CLASS: Under the general direction of the Director of Human Resources, provides day-to-day leadership and operational management for the Learning and Development team and the District’s centralized training and professional development programs. Leads planning, implementation, tracking, evaluation, and continuous improvement for Districtwide training initiatives, including the District’s learning management system. Works with internal stakeholders and external partners to support workforce readiness, employee development, and retention. Performs related duties as required.
EXAMPLES OF DUTIES:
• Leads and supervises staff with responsibilities focused on professional development and training, including but not limited to workshop and conference development, implementation, and evaluation; survey design; data collection; resource materials; internal communications; internship programs; academic partnerships with colleges and universities; and employee engagement
• Manages and coordinates staff responsible for conferences and workshops that provide employees throughout the District opportunities to enhance skills and knowledge improve service delivery, to meet the needs of Chicago residents and visitors.
• Works with departments and leadership to identify, create, and deliver training programs and materials that meet their unique needs, in addition to overall District initiatives and coordinates with HR functions (Labor Relations, Recruitment, Leaves, Benefits) to align training priorities with District policies and compliance requirements.
• Maintains records of employee attendance and compliance for trainings and professional development opportunities through the District’s online professional development platform, the Success Center, including supporting data quality and reporting improvements as needed.
• Ensures that training, evaluation, tracking, and communications are consistent.
• Works with the Director of Human Resources and other appropriate leadership to track training-related expenditures and support resource planning for learning and development activities.
• Utilizes surveys and evaluations to provide feedback and guide future trainings and professional development opportunities and recommends improvements to content, delivery methods, and participation strategies.
• Leads coordination of the development of course objectives and course content, selection and evaluation of instructors and programs in coordination with departments and subjectmatter experts, as appropriate.
• Provides continuity for assigned Learning and Development operations and escalates issues to the Director of Human Resources or designee, as needed.
MINIMUM QUALIFICATIONS:
Training and Experience: Bachelor’s degree in organizational development, education, program management, human resources, public administration, or related discipline supplemented by three to five years of progressively responsible experience in training, curriculum/program development, learning operations, or professional development administration, including supervisory or team-lead experience; or an equivalent combination of education and experience is required. A Master’s degree is preferred.
Knowledge, Skills and Abilities:
• Strong understanding of adult learning principles, training operations, and educational
programming.
• Ability to plan and administer budgets.
• Demonstrated administrative, management, and leadership skills, including supervision, prioritization, delegation, coaching, and accountability.
• Excellent communication skills.
• Ability to prioritize projects.
• Strong team-building skills.
• Excellent organizational skills.
• Ability to use creativity and innovation in problem solving.
• Ability to develop and present training materials.
• Ability to conduct, interpret, and articulate the principles and values of survey research.
• Strong Microsoft Office and presentation skills and proficiency with learning management systems; ability to learn District systems.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Job duties are to be performed with or without reasonable accommodations.
Senior Executive Service
EEO: Officials & Administrators
FLSA: Exempt
Approved 3/2026
💡 Quick Summary
Seeking a career-building opportunity? The Assistant Director of HR - Learning & Development position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
