Assistant Store Manager

We are looking for someone seeking exciting new opportunities as a Assistant Store Manager for our thriving team. The successful person will be an energetic, customer focused, self-starter who has experience in the automotive aftermarket parts industry.

What we can offer you:
A competitive salary
Comprehensive benefits and employee assistance program accessible.
A generous employer contribution to the pension plan.
Complete insurance coverage.
Employee discounts on automotive products.
Career development opportunities
Work in a dynamic work environment you’ll be able to expand your skills

Your Daily Contribution & Impact:
The Assistant Store Manager will assist the Store Manager in planning and directing the day-to-day operations of the store. They will also support the Store Manager in executing store sales, achieve operational goals and develops strategies to improve customer service while fostering a positive culture and a strong sense of team cohesiveness and belonging.
Support inventory control, facility maintenance, execution of standard operating procedures, security and distribution of goods
Sell a diversified line of products via phone, fax, email and over-the-counter, promoting Private Brands and eCommerce channels, handle all customer transactions; including all sales, returns, and defectives
Develop and maintain strong relationships with customers. Handle customer complaints effectively and positively. Call on customers as necessary.
Support Store Manager in managing payroll costs (including controlling overtime), controlling operating expenses and accounts receivables and collection, employee scheduling,
• Continually identify and implement process improvements and efficiency enhancements to improve productivity levels and profitability • Supervise store employees when manager is not present
Coach, mentor, train and retain a knowledgeable team, participate in store recruitment initiatives as required
Play an active role in the store’s cleanliness, branding, product merchandising, cleanliness, physical appearance of stock, safety, health and environmental compliance
Work closely with the sales/marketing departments in promotions, SPIFFs and displays
• Ensure successful monthly internal store audits and senior leadership audits of stores. • Has the knowledge and ability to perform all positions and shifts if needed.
“Maintain the “Never Say No” attitude/mantra and be the Ambassador for the Bumper to Bumper Brand”
Will be required to travel and support other stores in their regions as needed
Other duties as assigned

Expertise & Essential Skills:
High school diploma required, Associate's Degree in retail management or similar an asset
1-3 years experience in aftermarket auto parts sales
Extensive product knowledge or the ability to obtain product knowledge
• Successful completion of WHMS and Health and Safety Training • Experience with MS Office products
Must maintain a valid driver's license
• Required to work a flexible schedule to meet the needs of the business which may require night and weekend shifts • Required to work the hours necessary to open and/or close the store
Ability to exercise judgement and to work independently
Demonstrated organizational and comprehensive skills
Strong communication skills, ability to convey message in an organized, clear and effective manner
Experience working under pressure and setting priorities
Excellent customer service skills
Ability to handle difficult customer situations
Comfortable utilizing up-sell techniques
Working knowledge of Store P&L, inventory management and leadership is ideal if role progression is Store leadership
Strong cash handling skills, including the use of POS systems

Why Bumper to Bumper?
We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 1+0 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper® banner.
More than just a brand, Bumper to Bumper is a team of passionate individuals. With a fresh vision and a recently reinvigorated leadership team, collaboration is at the core of our success.
Join us to be part of a growing company and contribute to our ongoing success in the automotive industry.
Bumper to Bumper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Long live your career at Bumper to Bumper!

Canada
British Columbia
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