Job Description
Serves customers by providing product and service information through phone, email & messages.
Respond to customer queries in a timely and accurate way.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Maintain customer records by updating account information.
Passing the customers needs and adequate information to the concern internal team members in a timely manner.
Possessing excellent product knowledge to enhance customer support.
Contributes to team effort by accomplishing related results as needed
Requirements
Any bachelors degree.
1 to 2 years of experience in related field will be preferred, but not mandatory.
Excellent communication and problem-solving skills
Multi-tasking abilities.
Patience while handling difficult calls.
Basic computer skills are needed
Benefits
Health Insurance
Accidental Insurance
Children Educational Aid
Respond to customer queries in a timely and accurate way.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Maintain customer records by updating account information.
Passing the customers needs and adequate information to the concern internal team members in a timely manner.
Possessing excellent product knowledge to enhance customer support.
Contributes to team effort by accomplishing related results as needed
Requirements
Any bachelors degree.
1 to 2 years of experience in related field will be preferred, but not mandatory.
Excellent communication and problem-solving skills
Multi-tasking abilities.
Patience while handling difficult calls.
Basic computer skills are needed
Benefits
Health Insurance
Accidental Insurance
Children Educational Aid
💡 Quick Summary
Seeking a career-building opportunity? The Associate | Customer Care Executive position is now open for candidates interested in the Customer Care sector. This role in Karur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
