Job Description
Hiring for Tech Mahindra
Please find the Job description below:
-NO SALES/NO TARGET
-ON Role – Associate Customer support
-Nature of Job – Handling the queries of the customers
-Rotational shift and rotational week off
-Qualification: Any degree can apply
-6days working and 1 days Rotational off
-Work from office
-No contract / No bond
-good communication skills
-Age criteria : below 30
-Salary 18000rs per month (16000 Take home)
Language Kannada
Key Responsibilities
1. Responding to Customer Inquiries: Answering customer questions, concerns, and issues via phone, email, chat, or other channels.
2. Resolving Customer Issues: Troubleshooting and resolving customer complaints, issues, or problems in a timely and professional manner.
3. Providing Product/Service Information: Offering detailed information about products or services, including features, benefits, and usage.
4. Documenting Customer Interactions: Recording customer interactions, issues, and resolutions in a CRM system or other database.
5. Collaborating with Team Members: Working with other support team members to resolve complex issues, share knowledge, and improve processes.
Skills Required
1. Excellent Communication: Strong verbal and written communication skills to effectively interact with customers.
Interested candidates put your resume to [email protected]/++1-XXXXXXXXXX
Job Type: Full-time
Pay: ₹17,000.00 - ₹18,000.00 per month
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Language:
English (Required)
Hindi (Required)
Kannada (Required)
Work Location: In person
Please find the Job description below:
-NO SALES/NO TARGET
-ON Role – Associate Customer support
-Nature of Job – Handling the queries of the customers
-Rotational shift and rotational week off
-Qualification: Any degree can apply
-6days working and 1 days Rotational off
-Work from office
-No contract / No bond
-good communication skills
-Age criteria : below 30
-Salary 18000rs per month (16000 Take home)
Language Kannada
Key Responsibilities
1. Responding to Customer Inquiries: Answering customer questions, concerns, and issues via phone, email, chat, or other channels.
2. Resolving Customer Issues: Troubleshooting and resolving customer complaints, issues, or problems in a timely and professional manner.
3. Providing Product/Service Information: Offering detailed information about products or services, including features, benefits, and usage.
4. Documenting Customer Interactions: Recording customer interactions, issues, and resolutions in a CRM system or other database.
5. Collaborating with Team Members: Working with other support team members to resolve complex issues, share knowledge, and improve processes.
Skills Required
1. Excellent Communication: Strong verbal and written communication skills to effectively interact with customers.
Interested candidates put your resume to [email protected]/++1-XXXXXXXXXX
Job Type: Full-time
Pay: ₹17,000.00 - ₹18,000.00 per month
Schedule:
Rotational shift
Supplemental Pay:
Performance bonus
Language:
English (Required)
Hindi (Required)
Kannada (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Associate customer support position is now open for candidates interested in the Customer Care sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
