Job Description
Communicate directly with customers via Phone (inbound and outbound), live- chat, and email.
Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience
Communicate and co-ordinate workflow with a team
Maintaining a positive & empathetic attitude toward customers at all times.
Keen about knowing our business and related updates inside and out to facilitate customer centricity
Passionate about providing hospitality to every stakeholder
Strives to uplift the Cityflo experience
Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience
Communicate and co-ordinate workflow with a team
Maintaining a positive & empathetic attitude toward customers at all times.
Keen about knowing our business and related updates inside and out to facilitate customer centricity
Passionate about providing hospitality to every stakeholder
Strives to uplift the Cityflo experience
💡 Quick Summary
Seeking a career-building opportunity? The Associate Customer Support position is now open for candidates interested in the Customer Care sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
