Add listing Add

Associate Customer Support Engineer

Place of work South Delhi
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

About the Role

Fivetran Support partners with some of the most passionate teams in the world, our customer’s teams, to deliver a best in class experience. Via a collaborative and holistic approach that is focused not only on resolution but also prevention of future issues the Customer Support Engineer (CSE) acts as our customer’s technical champion within Fivetran.

At Fivetran our CSE’s take on exciting technical challenges while partnering with customers both internal and external to drive issues to an outcome that exceeds expectations.The Customer Support team is responsible for creating solutions and providing excellent experience for every customer.

As a Customer Support Engineer you will be working with new and existing customers in a highly technical capacity, ensuring success for our existing valued customers. This is a full time position based out of our Bangalore office. This role will require working during fixed evening/ night IST hours ( preferably 7PM - 4AM or 5PM to 2AM shift and occasionally 24X7).

What You'll Do
• Work closely with Fivetran customers and other stakeholders to ensure timely resolution of reported incidents.
• Take end-to-end ownership of customer cases, including initial troubleshooting, identification of root cause, and case resolution.
• Provide troubleshooting support to Fivetran customers and partners via multiple channels (web, email, phone, virtual meetings, etc.)
• Help customers round the clock and should be willing to work in shifts in a 24x7 work environment.
• Investigate incidents utilizing the Fivetran environment, connectors, logs, and other troubleshooting tools.

Company address

India
Delhi
South Delhi Show on map Get directions
Company Name: Fivetran
You will be redirected to another website to apply.
Apply on Website
Offer ID: #961652, Published: 5 days ago, Company registered: 1 year ago

Other offers

1499login
419 job offers
BDM(home living things)
1499login · New Delhi, IN
1499login
· New Delhi, IN
The roles and responsibilities of a Business Development Manager include12: Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizat...
1499login
419 job offers
English Teacher| International Shift
1499login · North Delhi, IN
1499login
· North Delhi, IN
Shifts timing: Work from Home • Should be available for:4 am to 8 am IST(US/Canada Kids)* The importance of the international shift lies in catering to US/Canada kids, expanding reach and impact. Payout for this internat...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · North East Delhi, IN
1499login
· North East Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · North West Delhi, IN
1499login
· North West Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · North East Delhi, IN
1499login
· North East Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · North Delhi, IN
1499login
· North Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · North East Delhi, IN
1499login
· North East Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · North Delhi, IN
1499login
· North Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
online|tuition|jobs|in|south|dumdum
1499login · South West Delhi, IN
1499login
· South West Delhi, IN
Find home tutor jobs, online tutor jobs , online teaching jobs for home tuitions and online tuitions - in hyderabad, bangalore, chennai, pune, mumbai, kolkata, delhi all over india I-X th Class - STATE, CBSE, ICSE, IGCSE...
1499login
419 job offers
3D Generalist Intern
1499login · South Delhi, IN
1499login
· South Delhi, IN
Responsibilities 1. Demonstrable portfolio with a strong understanding of animation techniques. 2. Proficiency in 3D animation software - Blender. 3. Solid expertise in motion capture and facial rigging. 4. Knowledge of ...
1499login
419 job offers
3D Generalist Intern
1499login · North West Delhi, IN
1499login
· North West Delhi, IN
Responsibilities 1. Demonstrable portfolio with a strong understanding of animation techniques. 2. Proficiency in 3D animation software - Blender. 3. Solid expertise in motion capture and facial rigging. 4. Knowledge of ...
1499login
419 job offers
3D Generalist Intern
1499login · North Delhi, IN
1499login
· North Delhi, IN
Responsibilities 1. Demonstrable portfolio with a strong understanding of animation techniques. 2. Proficiency in 3D animation software - Blender. 3. Solid expertise in motion capture and facial rigging. 4. Knowledge of ...
1499login
419 job offers
Dotnet Developer | 3|5 Yrs | Angular | Immediate Joiners
1499login · North West Delhi, IN
1499login
· North West Delhi, IN
Job Profile: Dotnet Developer • The .Net Developer position (2 years of experience in .Net development) performs complex programming and system design tasks to support business systems. • Activities include designing, de...
1499login
419 job offers
Dotnet Developer | 3|5 Yrs | Angular | Immediate Joiners
1499login · North East Delhi, IN
1499login
· North East Delhi, IN
Job Profile: Dotnet Developer • The .Net Developer position (2 years of experience in .Net development) performs complex programming and system design tasks to support business systems. • Activities include designing, de...
1499login
419 job offers
Dotnet Developer | 3|5 Yrs | Angular | Immediate Joiners
1499login · North East Delhi, IN
1499login
· North East Delhi, IN
Job Profile: Dotnet Developer • The .Net Developer position (2 years of experience in .Net development) performs complex programming and system design tasks to support business systems. • Activities include designing, de...
Recommend to friend Share on facebook Print Get route to office